Accessibility support for enterprise customers

The enterprise Disability Answer Desk (eDAD) is a support resource for organizations that have questions about the accessibility of Microsoft products and product conformance with accessibility standards. The support team can help resolve issues relating to assistive technology, as well as find conformance documentation. The team is available Monday-Friday, 8AM-5PM PST.

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Support resources and reports

General product support

Microsoft Accessibility Home

  • Our products and services are designed for everyone. Learn about the range of accessibility features and assistive technologies available from Microsoft.

  • Visit Microsoft Accessibility

Accessibility Conformance Reports

  • Microsoft Accessibility Conformance Reports describe how our products and services support the recognized global accessibility standards of Section 508 of the US Rehabilitation Act of 1973, the Web Content Accessibility Guidelines (WCAG), and ETSI EN 301 549.

  • Search for conformance reports

Microsoft Disability Answer Desk

Get accessibility support

Accessibility help for Microsoft products

  • If you have questions as an individual user regarding accessibility features or using assistive technology with Microsoft products and services, please submit a support case.

  • Open a personal accessibility support case

Ask questions about Microsoft Accessibility Conformance Reports

Get support for accessibility testing results

  • Submit a separate support request for each issue. Include the following: details about your environment, what assistive technology you used, what steps you took to see the problem, what happened compared with what you expected to happen, and how it affected you. Include screenshots if available.

  • Report an accessibility testing issue

LinkedIn Disability Answer Desk

GitHub

Accessibility events, sponsorships, and speaking requests

Accessibility by disability