
Neil
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Edit: Lumo has improved a lot, but there are still mistakes, and a high price for what you get. I'm on a duo plan as of now, and hope that there will be adjustments to lumo for paying users. First review: Lots of mistakes, fails to answer, requires additional subscription to protons unlimited plan for unlimited access, very high price compared to what you get.
30 people found this review helpful
You can use the thumbs down button under the response to share your input with us about any inadequate responses. Our team is looking into these reports for future improvement. On another note, adding Lumo would require raising the price of Unlimited due to the cost of AI, so our current plan is to keep Lumo standalone rather than raising prices.

B G
I appreciate the design and it has some clever uses but it has been riddled with issues for me making it a non usable product. A 3rd of the time messages populate with nothing in them. Half the time I submit something it tells me to retry later because of system issues. It doesn't let me resubmit and I have to force close to try again. Sometimes it can process attachments, most of the time it can't.
5 people found this review helpful
Sorry to hear that. Are you experiencing these issues with specific prompts? If so, would you mind sharing them with us? Are you using the free version of Lumo, or are you on a paid plan? What type of attachments have you experienced problems with? Please contact us through the contact form on our website with more details so we can help.

Bryce Cable
App works great for me, supports voice input and files (had some problems with this though). Responds quickly usually. For the platform iself, limited weekly input is kind of insane, especially since I'm already an unlimited member. I didnt even use it that much and got locked after a day. Need to pay another monthly fee to use normally
3 people found this review helpful
Thank you for your review. We're currently keeping Lumo as a standalone product to avoid increasing the price of our Unlimited plan. This way, we can keep the cost manageable for all our users while still offering advanced AI features to those who want them. That said, if you're having any issues, contact us through the contact form on our website.