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No ownership in this org, that is not good. You should have just had to ask the owner of the test server, and they would have dug deeper in asking all the other teams. (Well, maybe you would have had to check with the dev team to make sure they didn’t load a bad build, cuz that is what the test server is for.)
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@jeeper
Pretty much, there were even more ownership problems before because you had a few people doing tons of things that shouldn't have been their responsibility, and they didn't have time or forgot to tell us all the things they were doing when we took over.
We received emails from time to time from teams we didn't know existed telling us that "the previous guy helped them"
Test server not working as expected - check with test team.
Test team experiencing the same problem - report to dev.
Dev team says the issue is not on their side - check with the service owners.
Service owner says it might be a problem with the request and gives me another point of contact - send an email with all the info.
POC says it doesn't have anything to do with him and copies "the right person".
Next person says to ask a different team.
Get reprimanded for asking too many teams.
Jeez idk, maybe if you stopped passing on the blame like a hot potato and actually helped me out I wouldn't need to.
rant