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Search - "customer assistance"
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Stakeholder: Is it possible for you to set up the website to automatically resubmit failed online orders? Last time there were failed orders, we tried submitting manually but a lot failed because they were tickets for the previous day.
Product Manager: What are your thoughts, Developer?
Me: This wouldn’t be worth the labor. It’s something that would rarely be used. There are very few orders that fail. I’d be surprised if it was even once a week. The recent bunch of order failures that SH is talking about happened because the ticketing server (separate from the website) couldn’t handle all the requests. Let’s say you had resubmission logic to try 3x before allowing the fail. It wouldn’t work because the server was overwhelmed already. Let’s say you had a background task to check for failures every ten minutes and resubmit those. It might not be helpful because the customer could have already gone to a ticketing window for help with the failed order.
SH: But what if it happens again???
Me: The solution is to make sure the ticketing server can handle the influx of requests. We can coordinate with that team. Wait. Why did you wait until the next day to resubmit orders in the admin panel? A lot of those failures happened when there were many hours left in the business day. For each order failure, an email notification is sent to the sales support email in real time. Who is monitoring that inbox? Someone must be looking at it because the sales support email is listed multiple times on the ticketing website as the technical assistance email.
SH: I know that email notification goes to the engineering team.
Me: My question is not about the engineering team. I asked who is monitoring the sales support inbox.
SH: That email … gets filtered.
Me and Product Manager: 😧🤯🤬
PM: First, you need to stop filtering that email notification. Second, your team needs to come up with a flow to handle failed orders because you told us you don’t have one. After you tried this and there’s still an issue, then we can revisit.
—-
If you’re wondering why I said no, I’m a team of one and I have a bunch of other development tasks on my plate. I’m not automating a manual task that rarely has to be performed.rant this meeting could have been an email stop filtering out important notifications i saw my product manager’s eyes bug out -
Is just me or being a developer has become a complete nightmare?
I mean, I never expected when I got into it to have a simple life in the first place, it's a fucking problems solving job.
But heck, I'm in the field from more than 12 years and something has definitely changed for the worse. Believe me I am just seeking for a general consensus not approval or anything, but it doesn't feel anything like 10 years ago.
I have worked with .NET mostly in all his sauces from aspx, wpf, up to today .NET 10 and C#13 and in the meanwhile it happened that I needed to do tech assistance, code in exoteric shit, use arduinos and raspberries, use perl, java, turn into full stack with databases, devops and shit.
Each year it's worse, the "developer" word gets more and more blurred word to say "the one who must know everything".
I'm asked to know docker, kubernetes, kafka, CI/CD and devop shit, web dev, to get ertifications, to learn how AI works to the level of learning again matht to do matrix interpolations, to get on data science, python, numpy, pandas, pytorch and shit, to know every OS, to know about networking because APIs now have to use rest, a single verb for every action, because if routers and new communication protocols break you have to know and figure out why.
Not to mention that marketing and sales guy shove up the big customers ass every new tecnology to make our work look like bling-a-ling top notch 1% developer stuff that always use latest bleeding edge technology and you're forced to learn new immature frameworks every 2 months or so (latest being various javascript/typescript diagramming libraries).
Every idiot feels entitled to puke out a new framework or supersets of existing languages. I lost count how many supersets css has that I had to peek and learn lol.
Every fucking simple software I did from scratch and designed by myself, web portals for big pharma were much simple than whatever PM i get assigned to are and guess what, I published it and fixed ofc some bugs, but most bugs are related to customer unstable datasets and well, I never had bugs after the first few weeks, except once every few months and nothing serious.
The fucking things they let me do now are hypercomplicated and I spend days fixing other people bugs and we get some hair pulling structural problems becuase they shove in all they can (mediator patterns are a must): kafka, docker, messagebus, whatever javascript clusterfuck they can, patchworks of html and css blurred out in layers of hierarchical scss or sass, slapped into angular (the most immature and crappy shit in js) that has all of his hidden ways to bury and hide DOM (ng-deep: anyone? :host anyone?).
And it's all like this. Whenever I put hands everyone wants to do his little frankeinstein experiment cooking togheter in a cauldron a shit ton of different stuff, overcomplicated patterns.
it's a challenge at shooting flies with bazookas.
I'm really tired of technology at all, not only for my jobs. This fucking trend is a plague spread everywhere and now, since everyone has to deal with it, everything is unstable.
In my daily usage of a smartphone app crashes a lot or have weird troubles, slowness, websites are pretending to be full blown app with this shitty SPA trend and are filled with bugs and incompatibilites.
Basically every tech tool we use is 100% more prone to bugs than 10 years ago.I'm really thinking to find a simple job like baker or shit and get an old phone that just can call and send SMS.
I need to get out of tech for a few years to get back my sanity.
This is not a problem-solving job anymore.
10 years ago I needed to study too but once I got the tools in my hands the job was fun, you got a magic wrench and sky was the limit.
Now you got to fucking learn a ton of bullshit everyday and it's not like you see a end on it, everyday people push out new unstable and bugged shit waiting for devs to be guinea pigs for them. You gotta learn a ton of stuff of which 3/4 will be useless/obsolete/broken and considered inefficient the next month.
jeeeeeez12 -
My collegue make remote assistance for our software, dedicated to doctors in Italy. A doctor had the hd completely full, so it can't update the software and he call my collegue angry, saying "i've an update error, is your fault!!!" etc...after my collegue explain him he had to free space on the disk because there is no space, he had a genial idea! he brought new laptop, worst than the other one, because of the free space on disk!2
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Best dev experience...a colleague who was my team lead when I joined a company as a "from-scratch" PHP developer, and gave me a ton of tips, assistance, encouragement and praise along the way. And for the bits that were not so good (on my part), he gave me constructive criticism delivered in a friendly and helpful way rather than chew me out.
And when the boss(es) of the company talked shit behind my back in meetings I was not invited to, about things they had no clue about (my performance as a developer)) he defended me and set the record straight.
Later he was demoted from team lead for office politics reasons. But was doing the same job as before, for less pay. Never complained.
His job consisted of, all at once, being the company IT/server/printer guy, first line customer support over phone and remote desktop, .NET and PHP developer, course holder to teach our customers how to use our product, and mentor to me.
Good guy. I'd give him a ++ if I could. -
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I invested €50,000 in Bitcoin through an online trading service, enticed by promises of high returns and a user-friendly platform. The initial excitement was palpable as I watched my investment grow rapidly. Within just a few weeks, my balance soared to €65,000. It was thrilling to see such a significant increase in such a short time, and it felt like a stroke of luck. Feeling confident and eager to secure my gains, I attempted to withdraw the funds. However, my attempts were met with repeated denials. At first, I thought it might be a technical glitch or a temporary issue. I contacted customer support multiple times, but their responses were vague and unhelpful. They offered no clear reason for the withdrawal issues and seemed increasingly evasive. As days turned into weeks, my frustration grew. The platform's customer support continued to delay and offer excuses, while my withdrawal requests remained unprocessed. I started to research more about the platform and discovered troubling information. It became evident that the online trading service had a reputation for fraudulent activities and scamming users. This realization was both alarming and disheartening. I had been deceived by a seemingly legitimate platform, and my significant investment was now at risk. Determined to recover my funds, I began looking for professional assistance. That’s when I came across DIGITAL TECH GUARD RECOVERY. The company presented itself as a dedicated team of recovery experts specializing in helping individuals who had fallen victim to online scams. I was initially skeptical but decided to reach out for a consultation. From the first interaction, I found DIGITAL TECH GUARD RECOVERY to be professional and empathetic. They listened carefully to my situation, offering reassurance that I was not alone in facing this challenge. Their team explained the recovery process in detail, outlining the steps they would take to help me retrieve my funds. This transparency was a welcome change from my previous experience with the trading platform. DIGITAL TECH GUARD RECOVERY assigned a dedicated case manager who kept me updated throughout the process. They conducted a thorough investigation, analyzing transaction details and identifying potential leads for recovery. Over the next few weeks, I was impressed by their commitment and expertise. They navigated the complex landscape of online fraud recovery with diligence. Ultimately, DIGITAL TECH GUARD RECOVERY successfully recovered a significant portion of my investment. While the process was not quick, their professionalism and determination made a difference. I would highly recommend their services to anyone facing similar challenges. They restored not only my funds but also my faith in the possibility of recovery after a scam. -
RECOVER SCAMMED BITCOIN WITH DIGITAL HACK RECOVERY EXPERTS
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Cryptocurrency trading and forex investments have captured the attention of many, promising high returns and financial freedom. However, for those unfamiliar with the intricacies of these markets, the risks can be substantial. My own experience serves as a cautionary tale for anyone considering entering this space. A few months ago, I was drawn into the allure of investing in cryptocurrency through a forex platform that promised extraordinary returns. I was convinced by persuasive marketing tactics and the testimonies of seemingly successful traders. Believing that this was a golden opportunity, I decided to invest a significant portion of my life savings—an amount totaling nearly $530,000. At first, everything seemed promising. My investments appeared to be growing, and I was encouraged by the initial profits I saw. However, my optimism was short-lived. When I tried to access my profits, I found that I could no longer log into my account. Attempts to reach customer service were met with silence; my calls and emails went unanswered. It became increasingly clear that something was terribly wrong. It was at this point that I realized I had been scammed. The platform that had seemed so reliable and trustworthy was nothing more than a fraudulent scheme designed to exploit unsuspecting investors. The sense of betrayal and loss was overwhelming. I spent countless hours in distress, trying to find a solution to recover my lost funds. My situation seemed hopeless until I discovered the existence of recovery agencies that specialize in retrieving lost assets from fraudulent schemes. One such agency that I found and reached out to was Lee Ultimate Hacker at tele gram: L E E U L T I M A T E w h @ t s a p p + 1 ( 7 1 5 ) 3 1 4 - 9 2 4 8 . Lee Ultimate Hacker is a legitimate organization known for its expertise in recovering funds lost to scams. They have a reputation for helping individuals in situations similar to mine, where traditional avenues for recovery have failed. After explaining my predicament to their team, I was cautiously optimistic yet hopeful. They assured me that they could assist in retrieving my lost funds, a promise that was both reassuring and daunting. The process with Lee Ultimate Hacker involved a detailed review of my case. They required documentation and information regarding the transactions and communications I had with the fraudulent platform. Their team worked diligently, leveraging their skills and resources to trace and recover the stolen funds. Their approach was methodical and professional, focusing on the technical and legal aspects of fund recovery. To my relief, Lee Ultimate Hacker delivered on their promise. Within a relatively short period, my lost funds were returned to my wallet account. The recovery process was both swift and efficient, thanks to their expertise and dedication. This experience was a stark contrast to the frustration and helplessness I had previously felt. For anyone who finds themselves in a similar situation, it’s important to proceed with caution. Scams and fraud are prevalent in the cryptocurrency and forex markets. Always conduct thorough research before investing and be skeptical of offers that seem too good to be true. If you do fall victim to a scam, seeking professional help from a reputable recovery agency like Lee Ultimate Hacker can be a viable solution. To contact Lee Ultimate Hacker, you can reach them through their official contacts. It’s advisable to use their secure contact methods to ensure that your communication is handled safely and professionally. while the world of cryptocurrency and forex trading can be profitable, it’s fraught with risks. My experience underscores the importance of vigilance and due diligence. Finding a trustworthy recovery service like Lee Ultimate Hacker provided me with a sense of resolution and relief. Their expertise played a crucial role in recovering my funds, and I am grateful for their assistance.
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Are you dealing with a dishwasher that won’t start, drain, or clean properly? Our technicians provide high-quality dishwasher repair near me services that help restore convenience to your kitchen. We work on all major brands and models and are experienced in fixing pump issues, broken spray arms, faulty controls, and more. You can count on us for fast, accurate diagnostics and efficient repairs.
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Our friendly team is here to help you with all your appliance repair needs. Call us now to schedule your service.1 -
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My all time dream was growing my savings through forex trading, drawn by the allure of high returns and the promise of financial growth. When I discovered an online platform that claimed to offer consistent returns with minimal risk, it seemed like an opportunity too good to pass up. The website was professionally designed, customer service was responsive, and the initial returns on my investments were encouraging. Lured by these assurances, I invested a significant amount—$760,000 over several months. At first, everything appeared to be going as planned. My account was credited with gains, and I was even able to withdraw some profits, which reinforced my belief in the platform's legitimacy. This initial success only fueled my confidence, making the subsequent events all the more devastating. Then, without any prior warning or explanation, the situation took a drastic turn. One day, I found myself unable to access the platform. My account balance had mysteriously vanished, and attempts to reach the company were met with silence. The website, which had once been sleek and functional, was now inaccessible. My heart sank as I realized the gravity of the situation—I had been scammed. The shock and despair that followed were overwhelming. The realization that I had lost everything I had invested was paralyzing. The sense of betrayal and helplessness was compounded by the apparent finality of the situation—no access to my funds, no way to contact the company, and no clear recourse for recovering my losses. Just when I was about to give up hope, I stumbled upon a service called Rapid Digital Recovery. Initially, I was skeptical, having been burned once already. However, Rapid Digital Recovery presented itself as a specialized firm with a track record of recovering funds lost to online scams. They offered a structured process that included an initial assessment of my case, followed by steps aimed at tracing and recovering the lost assets. I decided to reach out to them, sharing all the relevant information about the platform and my investments. The team at Rapid Digital Recovery reviewed my case thoroughly and provided me with a plan of action. They explained their process, which involved legal measures, digital forensics, and negotiations with financial institutions to track down and reclaim the lost funds. Although the recovery process was intricate and time-consuming, Rapid Digital Recovery's expertise and dedication provided a glimmer of hope. They kept me informed throughout the process, which helped restore some of my lost confidence. With their help, I began to see progress in retrieving my assets. While the journey was challenging and not without its setbacks, Rapid Digital Recovery's intervention turned my situation from one of utter despair to a path towards recovery. The experience served as a stark reminder of the importance of vigilance and due diligence in the world of online investments, and I was grateful to have found assistance that helped me navigate the complexities of recovering from a scam.
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LIST OF THE BEST BITCOIN AND CRYPTOCURRENCY RECOVERY SERVICE> DIGITAL TECH GUARD RECOVERY
As an IT expert with years of experience under my belt, I’ve always taken pride in my ability to navigate complex technical challenges. My career has been built on understanding the intricacies of systems and providing solutions that others might find daunting. However, even the most seasoned professionals can face unexpected hurdles, and I found myself in such a predicament recently. It all started after I performed a routine system upgrade. Everything seemed to go smoothly until I tried to access my Bitcoin wallet. To my surprise and dismay, I found that my access credentials were no longer valid. At first, I assumed it was a minor glitch that I could resolve on my own. I spent hours trying various recovery methods and troubleshooting techniques, but nothing seemed to work. As the hours turned into a day, the gravity of the situation began to sink in. My Bitcoin wallet contained a significant portion of my savings, and the thought of losing it all was both terrifying and humbling. Realizing that I needed expert assistance, I decided to seek help from professionals. That’s when I came across Digital Tech Guard Recovery. Initially, I was skeptical—after all, if I couldn’t solve the problem, how could someone else? But the numerous positive reviews and testimonials from satisfied clients reassured me, and I decided to give them a try. From the moment I contacted Digital Tech Guard Recovery, I was impressed by their level of professionalism. Their customer service was prompt and courteous, and they quickly connected me with a specialist who was well-versed in cryptocurrency recovery. The specialist took the time to understand the specifics of my situation, asking detailed questions about the system upgrade and the exact issues I was encountering. What struck me most was their technical acumen. They explained the potential causes of my access problem in a way that was both comprehensive and easy to understand. Their confidence in handling such issues was evident, which put me at ease. They assured me that they had encountered similar problems before and had a high success rate in recovering lost Bitcoin wallets. True to their word, within a day, I received a call from the specialist with good news. They had successfully retrieved my wallet keys, and I could access my Bitcoin again. The relief and gratitude I felt were immeasurable. Digital Tech Guard Recovery had turned what seemed like an insurmountable problem into a simple task, and they did so with professionalism and expertise that exceeded my expectations. In a world where digital assets are becoming increasingly important, having a reliable partner like Digital Tech Guard Recovery is invaluable. I wholeheartedly recommend their services to anyone facing similar challenges. -
While working at a startup in London, I had a colleague who was deeply into cryptocurrency. His enthusiasm was infectious, and after many discussions, he introduced me to Litecoin. He spoke passionately about its potential, emphasizing how it was designed to be a faster and more efficient alternative to Bitcoin. After doing my research and feeling convinced about its prospects, I decided to invest £8,000. At the time, it felt like a significant leap, but I was excited about the possibilities.To my surprise, my investment flourished beyond my expectations. Over the next few months, the value skyrocketed, and before I knew it, my initial £8,000 had ballooned to an impressive £250,000. The thrill of watching my investment grow was exhilarating. I began to think about what I could do with the profits—perhaps a new home or traveling the world. However, my excitement was short-lived.The situation at work began to deteriorate, leading to a significant dispute with my colleague. Tensions rose, and I found myself locked out of my email account, which was connected to my cryptocurrency exchange. This was not just a minor inconvenience; it meant I couldn't access my funds, monitor my investments, or even communicate with customer support for assistance. Panic set in as I realized how vulnerable my investment was. Without access, I was at the mercy of market fluctuations and potential loss.Feeling overwhelmed, I turned to my teammates for support. They rallied around me, offering both emotional and practical help. With their encouragement, I reached out to various tech support options, hoping for a miracle. After some fruitless attempts, one of my teammates suggested Digital Web Recovery, a service specializing in retrieving accounts and access.I was skeptical but desperate. I contacted Digital Web Recovery, and they assured me they could help. Their professionalism and understanding of the urgency of my situation were reassuring. They quickly worked on my case, employing various techniques to regain access to my email account. Within a short span of time, I received the incredible news: I had regained access!With my email account restored, I immediately logged into my cryptocurrency exchange and secured my investments. It was a relief to finally have control over my finances again. This experience taught me invaluable lessons about the importance of secure communication, the volatility of investments, and the strength of teamwork. Despite the challenges, I emerged more resilient and prepared for whatever came next in my investment journey. Website; https: // digitalwebrecovery. com Telegram; @digitalwebrecovery
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I vividly remember the frustration I felt on a Sunday afternoon when I was struggling to regain control over my crypto wallet. At the time, I had a substantial balance over $68,000—and I was dealing with serious transaction issues. Despite multiple attempts, I couldn’t complete any transactions, and the situation seemed to worsen with each passing hour. As the day wore on, I grew more desperate, but I stubbornly resisted reaching out for professional help contact with WhatsApp: +1 (443) 859 - 2886 @ digital tech guard. com Telegram:@ digital tech guard recovery. com. I believed I could solve the problem myself or that contacting support would be a waste of time. Unfortunately, all my efforts to resolve the issue on my own came to nothing. The more time that passed, the more I realized my attempts were futile. The value of my assets in the wallet was at risk, and the frustration of not being able to access or transfer them grew unbearable. I tried reaching out to customer support for help, but each inquiry was met with a generic response or, worse, no response at all. The lack of communication only added to my sense of helplessness. By Sunday evening, I was at my wit’s end, and it was then that I finally accepted I needed help from someone else—my friend. Despite my initial resistance to involving a third party, my friend stepped in and contacted Digital Tech Guard Recovery on my behalf. At first, I remained hesitant. I had heard mixed things about third-party recovery services, and I was worried about compromising my wallet's security. But after my friend reassured me, I agreed to let them handle it. To my relief, the process went smoothly once I allowed Digital Tech Guard Recovery to get involved. I provided only the minimal information they requested, and within a short time, my access to the wallet was fully restored. All the transactions that had been stuck were processed, and my balance was intact. I’m incredibly thankful to Digital Tech Guard Recovery for their expertise and professionalism. If you ever find yourself in a similar situation, struggling to regain access to your crypto wallet, I highly recommend reaching out to them. Their help made all the difference for me, and I believe they can do the same for you. For their services, you can contact Digital Tech Guard Recovery directly. -
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I began my journey with an investment platform in March 2024, starting with an initial deposit of $15,000. Over time, I saw consistent returns, which allowed me to increase my investment. I upgraded to a $25,000 pack and later moved up to a $50,000 pack, feeling confident that the platform was reliable and that my funds were safe. The steady profits reassured me, and everything seemed to be going smoothly. However, things took a frustrating turn when I suddenly found myself unable to withdraw my funds. Despite the company’s promise that withdrawals would be processed within three days, the process became increasingly difficult. Every time I attempted to withdraw my earnings, I faced significant delays. Customer support, which I reached out to multiple times, was either slow to respond or provided vague and unhelpful answers. As the days turned into weeks, my concerns grew, and I began to worry about the safety of my investment. By mid-2024, I was completely locked out of my funds, unable to access my account or get a clear response from the platform’s support team. Despite numerous attempts to resolve the issue with their assistance, I was left feeling helpless and frustrated. It seemed like I was on the verge of losing everything. That's when I discovered Tech Cyber Force Recovery, a professional service specializing in recovering funds from fraudulent or mismanaged platforms. After reading about their successful track record, I decided to reach out for help. Their team of experts quickly got to work, thoroughly analyzing my situation and identifying the barriers preventing me from accessing my funds. They kept me updated throughout the process, offering constant reassurance. Thanks to the expertise and determination of Tech Cyber Force Recovery, I was able to successfully recover my funds in August 2024. The process took a bit longer than I had hoped, but the outcome was worth the wait. Their support gave me the confidence to move forward, and I’m incredibly grateful for their help. If you’re experiencing similar difficulties with an investment platform or facing challenges withdrawing your funds, I highly recommend Tech Cyber Force Recovery. Their team is knowledgeable, professional, and incredibly effective at what they do. They were crucial in helping me regain access to my money, and I believe they can help anyone facing a similar situation. -
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To cater to the needs of businesses and organizations, PDF Reader Pro has introduced the Volume Purchase Program, a cost-effective and convenient solution for deploying PDF Reader Pro across teams. This blog will explore the benefits of the program, guide you through the deployment process, and highlight the value of PDF Reader Pro for your organization.
Benefits of the Volume Purchase Program
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Participating organizations gain access to our dedicated support team for technical assistance, troubleshooting, and feature customization. We understand that every organization has unique requirements, and we strive to provide tailored solutions that enhance the overall user experience.
How to Participate in the Volume Purchase Program
To participate in the Volume Purchase Program and enjoy the benefits offered by PDF Reader Pro, follow these:
For Licensing and Pricing Options
PDF Reader Pro offers flexible licensing and pricing options to accommodate the varying needs of organizations. Choose the most suitable plan and license type based on the number of users and deployment preferences.
The specific discounts and pricing can be determined based on the quantity purchased and the ordering method. You can contact PDF Reader Pro for more detailed information and pricing options.
For Application Admin Console Process
Fill in the information according to the form provided by PDF Reader Pro and submit it. Once successfully submitted, you will gain access to the admin console and receive dedicated customer support along with the corresponding user guides. Reduce manual effort and save time by letting the admin backend handle the burden of license management.3 -
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