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Just saw a recruitment post for a female speaker to join a female panel at a "women in tech" event. And it's by an organisation called "codelikeagirl". 😒
As a female developer, it gives me the upmost cringe to hear about any #women or #girlpower events. Do you really need to validate your ability and support because of your gender? Men don't go to #menInTech events, so why do you need to go #womenInTech events?
On the surface it seems all friendly and gender equality fluff. But if you segregate yourselves into an all exclusive group, isn't that the opposite of what your trying to "achieve"?291 -
*computer fell, broken in pieces*
Me calling [Microsoft] tech support: hey can you check my warranty on this computer, I think I broke it?
Tech support: yes sir but we must first go through the troubleshooting steps,
Me: no, no I just-
Tech support: have you tried pressing F8 sir?
Me: umm… no, look I'm just -
Tech support: sir please press the F8 key sir
Me: okay… I pressed it, now can you just check my-
Tech support: sir please what happened when you pressed F8?
Me: it's broken, now if you could just check my warranty -
Tech support: sir I'm sorry sir I think you did it wrong. Please press F8
Me: no just check my-
Tech support: sir I think you do not understand, sir it is at the top-
Yup.14 -
UPDATE: I have my dream job.
About a year ago I commented on Devrant that I was having some hard luck interviewing for development jobs.
Shortly after my post I decided to lower my expectations and took a job at a tech support call center.(3 month contract)
After getting a little experience(Not just a degree) I was able to land a hardware support job at a fortune 500 company.(Not what a programmer really wants 😂)
I worked hard and started writing tools at home to help with the job. I started giving them out to the other techs and put them on a little internal website for easy access.
About 3 months ago I just became a software engineer within the company.(after 6 months of hardware repair.) The main reason I got the job was because I showed them how much overtime and extra work I had done and that the techs relied on my software to do there jobs and that I was dependable.
It was hard work but it was worth it. And I built software that I never would have done if I hadn't taken this "lower job"
So keep your chin up and your fingers on the keys, I was in your shoes a year ago. 😉12 -
"Turn it off and on again."
Great for Wi-Fi routers and office appliances.
Life support, not so much.11 -
It's depressing how true this is
Me: "Tech support, how can I help you?"
Them: " I'm not able to log into the website!"
Me: "Okay, what message is it showing when you try to log in?"
Them: "Sir, I am NOT a computer person so I don't know."
Me: "Do you know which web browser you're using?"
Them: "I don't know what that is!"
Me: "Okay, when you want to go on the internet, do you click on a blue E, or a mulicolored circle, or..."
Them: "SIR I ALREADY TOLD YOU THAT I AM NOT A COMPUTER PERSON, YOU'RE REFUSING TO THELP ME SO I'M GOING TO HANG UP"12 -
Cleaning lady just asked me what OS I use. "Well, Linux" I replied. Oh, she said, I'll ask my husband if he knows about it. He's also good with computers (probably tech support chap or something like that).
I figured that she might not remember the name "Linux", so I thought about writing it down. But it was so hard to resist the thought of instead writing down "btw I use Arch Linux"! 😆
15 -
!rant
A few days ago a friend of mine rang me up complaining about internet issues with his computer. As usual I did the "is it plugged in, turn it off then on again" sort of thing to waste time while my pasta was cooking. After a while he asked if I had another bogus solution, so I suggested flushing his toilet.
He runs off, I hear the flush, comes back and viola - it fucking worked.
The point of this is: if it don't work, flush the toilet. You're welcome, tech support out ✌️11 -
Me: "My PC is sad what should i do? "
Tech-Support: "what do you mean your PC is sad"
i wonder whose(developer) idea was it to put just smiley instead of meaningfull error...
8 -
Storytime!
This customer comes in and practically throws a computer on the counter.
Customer: This computer isn't working. I've ran the diagnostics and it says it's software. *places a dvd case with a 32 bit Windows 7 disk in it on the counter* It had Windows 10 on it, but I want Windows 7 on it.
Me: Well, you may have issues with the drivers if you put Windows 7 on it--
Customer: I don't care, I just want Windows 7.
Me: You SHOULD care. That means no wifi, no display, no mouse... Windows 7 doesn't like Windows 10 hardware.
Customer: Then... check to see Windows 7 compatibility!
Me: Alright.... *makes notes to check for Windows 7 compatibility*
Me: So has this Windows 7 been used before?
Customer: Yes, it has.
Me: On how many computers?
Customer: I've installed it on two computers and it works just fine.
Me: That's weird because Windows license keys are for one computer only. Are both of them connected to the internet?
Customer: Yes.
Me: Well, okay then... *finishes up ticket*
Customer: I work in this field and I just don't understand why they don't come with the disks anymore. How much is a Windows 10 disk?
Me: *gives price*
Customer: And do you have any?
Me: Let me check *I go to where they are, find some and come back out*
Me: Unfortunately we're out at the moment and would have to special order some back in.
Customer: OK. So then how much to fix this computer?
Me: *price of installing Windows and backing up data*
Customer: That's halfway to the price of a new one of these!
Me: Well yes, an HP at Walmart... But you do have that option if you want to take it.
Customer: Well, why does it cost that much?
Me: Well, it's $labor1 to install Windows, $labor2 to do some basic setup and drivers, and $labor3 to backup and restore data.
Customer: Oh, well I don't want data.
Me: Okay, well then it would be $total - $labor3
Customer: ...Okay, fine
Me: *updates the ticket*
When she finally left I put it on the bench and the first message said "SMART ERROR." I then did 4 different tests that said "lol, the hard drive is failing."
If you "worked in this field," you would know that a SMART error is hard drive related.
If you worked in this field, you would know that Windows is only a 1PC license, so why are you lying about installing it with no issues on other computers?
If you worked in this field, you would know you would want a 64bit Windows on your computer.
If you worked in this field, you would know how to find a Windows 10 installation media online.
If you worked in this field, you would know that HPs are not good computers to get.
IF YOU FUCKING WORKED IN THIS FIELD YOU WOULDN'T BE SUCH A FUCKING CUNT.17 -
I’m the tech support of my family and I’m proud! 😎
I only hate it if other people treat me like their personal tech support9 -
My ISP advertises themselves as IT-nerds. I once contacted the support, not tech support, just the usual support. I wanted to use my own router instead of theirs, and the supporter actually knew how I should configure my vlan and a lot of other technical stuff.
Why aren’t all ISP’s like mine?8 -
I do tech support for our platform for real estate agents. Today I got a call from a user saying she can't find her files.
Me: "are you logged into the platform?"
Her: "Yes, but I hate this whole technology thing. Why is it so complicated and unintuitive"
Me: "which part exactly, we welcome feedback"
Her: "when I download my pictures from your site, I don't see them on the desktop..."
Me: "...ummm... have you checked your 'downloads' folder?"
After 5 minutes of explaining how to get to it...
Her: "you see, this is exactly what I mean, why does it have to be so unintuitive... your web site is poorly designed"
😑🔫
Should I just delete her "FREE" account?11 -
I used to work in a role that was basically tech support for engineers. Folks would call, we'd look at their code and see where things were going wrong.
One customer calls in, they're having timing problems with a satellite control system.
I dig down through their code, and buried in one of the modules is a comment to the effect of:
"Once we upgrade to Windows 98, we'll need to change this call to the precision counter"
They never did.
This system was running XP.
Somehow, they'd avoided destroying satellites despite having the code run on Win98, and ME without fixing that call. It wasn't until they upgraded to a multi core system and XP that their gyros stopped responding correctly.
Holy shit.9 -
Actual rant time. And oh boy, is it pissy.
If you've read my posts, you've caught glimpses of this struggle. And it's come to quite a head.
First off, let it be known that WINDOWS Boot Manager ate GRUB, not the other way around. Windows was the instigator here. And when I reinstalled GRUB, Windows threw a tantrum and won't boot anymore. I went through every obvious fix, everything tech support would ever think of, before I called them. I just got this laptop this week, so it must be in warranty, right? Wrong. The reseller only accepts it unopened, and the manufacturer only covers hardware issues. I found this after screaming past a pretty idiotic 'customer representative' ("Thank you for answering basic questions. Thank you for your patience. Thank you for repeating obvious information I didn't catch the first three times you said it. Thank you for letting me follow my script." For real. Are you tech support, or emotional support? You sound like a middle school counselor.) to an xkcd-shibboleth type 'advanced support'. All of this only to be told, "No, you can't fix it yourself, because we won't give you the license key YOU already bought with the computer." And we already know there's no way Microsoft is going to swoop in and save the day. It's their product that's so faulty in the first place. (Debian is perfectly fine.)
So I found a hidden partition with a single file called 'Image' and I'm currently researching how to reverse-engineer WIM and SWM files to basically replicate Dell's manufacturing process because they won't take it back even to do a simple factory reset and send it right back.
What the fuck, Dell.
As for you, Microsoft, you're going to make it so difficult to use your shit product that I have to choose between an arduous, dangerous, and likely illegal process to reclaim what I ALREADY BOUGHT, or just _not use_ a license key? (Which, there's no penalty for that.) Why am I going so far out of my way to legitimize myself to you, when you're probably selling backdoors and private data of mine anyway? Why do I owe you anything?
Oh, right. Because I couldn't get Fallout 3 to run in Wine. Because the game industry follows money, not common sense. Because you marketed upon idiocy and cheapness and won a global share.
Fuck you. Fuck everything. Gah.
VS Code is pretty good, though.19 -
Family reunion weekend. I'm just wondering for how long this will stay a 'family reunion weekend' before it turns into a 'first person tech support weekend'5
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Damn I hate when people ask me to stop coding just because Excel doesn't work or the Antivirus license expired, even worse my boss gets mad at me when I tell him that I'm a coder that we have tech support people, who apparently do nothing, to all the PMs and Lead Devs
Please stop telling me about the freaking deadline if you also ask me to install your stuff.
Sorry for the negativity, had to get it out12 -
// family tech support
Dad: *Opens Microsoft Word*
Dad: *Writes stuff*
Dad: *Saves the file as "Doc1.docx" (every time)*
Dad: Son, where did I save my file? I can't find it.2 -
Friend brings over a Windows 8 all in one laptop.
Friend: Can you fix my laptop
Me: I'm a programmer
Friend: I thought you worked with computers.
Me: I do... but I'm not tech support
Friend: Please?
Me: (reluctantly) Fine.
*many hours later after attempting to get the PC to boot from a USB. WHY DOES THIS PC NOT HAVE A KEY TO ENTER THE GOD DAMNED BOOT MENU AND HAS NO BOOT ORDER SELECTION?????!*
Friend: Have you fixed it?
Me: No
Friend: You suck at computers
Me: ....
Never spoke to him again.8 -
Don't apply for a job that you don't like. You're gonna hate your life.
Don't ask for a salary you know you're not worth.
Work in a tech company as much as possible. If you don't, you're gonna be treated as a powerpoint presentation expert, office installation expert, video editor/movie maker expert, IT support guy, loose plug/broken headset repairman, facebook hacker, and a dark magician all at once. Most (not all) tech companies know who you are better. They understand your needs better.7 -
So people need to learn how to use a car in a safe manner and without pissing off other users before they get a license and are allowed to actually use one in the real world.
Sometimes, just sometimes, I wish this also applied to computers.2 -
Sometimes I feel I'm the live version of stack overflow for my family and friends...
Mom: The printer is acting up, how do I fix it?
Brother: I can't login to Netflix, help!
Grandparents: could you fix the radio/TV?
Gf: Apple can't validate my .uk mail
All to which I replied with the answer to life, the universe and everything...
FUCKING GOOGLE IT! Have you googled it?!
And the inevitable reply: no.
The only ones who get a free pass are my grandparents they were born in the 40's and think YouTube works on voodoo.7 -
Freaking tech support.
Freaking sparkhire.
Their 'one-way interview' bs only supports flash. Flash. in production. in 2019. Flash died years ago, and its support ends next year. What the crap?
Anyway, I finally decided I should do the interview since they already have all of my information anyway. Thanks, "privacy-conscious" third party. Totally appreciate it.
I spent half an hour and couldn't get flash working on their site (but all other sites were fine), so I contacted their support. I gave them all the relevant specs (inc. ofc browser), the steps to reproduce, and all of my attempts at fixing the issue.
To their credit, I recieved a response within a few minutes. To their discredit: their response was: "What browser are you using?" This question was followed by my report (including, ofc, my browser and all the other overlooked details), immediately followed by a "debugging info" section appended by their support service that also included my browser, os, and other specs.
Learn to fucking read.
Their suggestion? Use google chrome. Barring that: record your 20-30 minute video by holding your phone in front of your face the entire time. I am so not kidding.
They also asked what page i was having difficulty on. You guessed it: the page url was also included within that "debugging info" section.
It wasn't a form letter, either. I'd understand if it was all automated, but it was a real person who was really typing up the emails, and really didn't bother reading a damned thing.
I did end up getting flash working, but their "tech support" (script-reader) was entirely useless.16 -
The link between one of the server units and our router has been disconnected and the sales dept. has gone completely offline,
Just because of this piece of crap:
6 -
Around 27 hours at new customer location.
They had a server failure due to incompetence.
They had fired their own IT guy and called us 6 months later because the server stopped responding.
First diagnostic. 2 drives are dead in a raid 5 with one hot spare. Raid controller then proved to be broken once the disks was replaced.
Waiting for new raid controller and installing.
Backup non existing, no one changed dat tape during the 6 months without IT. The tape was just a transparent plastic band, no media left.
Raid config is stored in static ram on controller, no backup!
Several hours in tech support to find out how to rebuild raid config from existing disks.
Proves to be impossible to rebuild raid set due to some checksum failures.
More hours with support to enable some diagnostic read only mode to mirror low level content to external drive.
Then many more hours to copy parts of the tree until it gets an error, restart after that and go on.
In the end we got around 70% back.
During this time I manage to be in contact with the raid manufacturers all support centers, one in europe, one in the us and one in Taiwan, switching each time one if them closed for the night.
The customer later declined a steady support contract due to us being to expensive ;)
Some just don’t want to learn.6 -
I once worked Tech Support for a point of sale software package. There was really no internal help desk, so we got all of those questions as well.
One day our front receptionist that her computer is being really weird and she can't type - it keeps inserting 3s in the middle of what she is typing.
I take the short walk down the hall to her desk and see that, indeed, a never ending string of 3s is being input to her screen.
"I can't figure out what's wrong." she says.
Then I reach over and remove the edge of an open binder whose edge was resting on the 3 key and enter key on the num pad.
"That should fix it."
Walked back to my desk.1 -
Tech support: we need to install backup software on your laptops.
Devs: what for?
TS: to backup all your important files, like word docs, excels, etc.
Devs: we don't use those. everything is on git/confluence/etc
TS: my boss told me to install it everywhere, so I have to do it.
Devs: well just disable it. uses too much tam, disk time and such
TS: whatever.
So he installed it on each laptop separately, took half a day, then we just disabled it and proceeded with our tasks. Now we get a question every other week why nothing is being synced from our computers. "We paid for the system and we want you to use it".
yeah..7 -
Most of things I'm about to say are experienced by almost 99% of developers in Africa including my country so I'm going to make it a more general rant.
As an African developer, life is both exciting and frustrating at the same time. Some of the challenges that make life difficult for developers in Africa include:
1). Slow Internet Speed: The internet in Africa can be extremely slow and unreliable, making it frustrating to work on projects that require large file downloads. This is a serious challenge for freelance developers who work from home.
2). Unstable Electricity: Frequent power outages due to inadequate infrastructure, insufficient investment in energy production and distribution, and political instability makes it difficult for developers in Africa to work consistently. Most times I get frustrated because you can experience black out at anytime of the day which could last for hours to days automatically rendering you useless if you have no power backup generator at home.
3). Low Pay: While the opportunities for software developers in Africa are quite high, the salary is often disappointing. Many talented programmers end up seeking better opportunities overseas. In fact I quit my full-time job because of this reason.
4). Lack of Support for Tech Start-ups: There are few venture capital firms in Africa willing to invest in new ideas, which makes it difficult for tech start-ups to get off the ground. It's just sad, you can have an idea and just die with it.
So in summary, it's not a walk in the park to be a developer in Africa, but despite all of that I am glad to be a part of the African journey, having the opportunity to had work at a tech agency firm on various projects ranging from healthcare to finance, I find it rewarding to know that my work has contributed to a better future for my continent. 🤞6 -
Tech support for Friend...
Again...
Ok...
A friend ran down the hallway to my Appartement, I opened the door for him and asked him "What The Fuck... Is wrong with you?!" He was just coughing like...
My... Laptop.... Is... Slow...
When he then eventually came to the point where he could Breath normally again I asked him to login into his by then super with shitty software bloated PC... It was a mess... A Desktop full of Shit... only Shit... I
then opened Chrome and Task Manager...
and holy shit... EVERYTHING! Literally ANYTHING was under 100% Load... Yet his shitty Fans werent spinning up... Shutdown the Laptop and opened it... not to my surprise it was full of Dust... I cleaned it and booted it again... still 100% Load... I couldnt do shit without being bombarded with porn and Hentai Ads... So... I asked him "Did you make any backups to this machine?" He was like.. "*Really long explenation* No *Really long Explenation*"
Great... i thought to myself... Then I said to him his PC was so trash that i only could Reset it to 0... He was like DO ANYTHING YOU CAN LITERALLY ANYTHING!
I then explained him, Resetting this PC Means literally 0 A Fresh start, nothing of your data will be there literally nothing...
He again Was like DO IT!
So I did... When it was done i showed him the result... He FREAKED OUT LIKE THE WORLD WAS GOING TO FUCKING END, HE SCREAMED AT ME WHAT THE HELL HAVE YOU DONE? REVERSE IT! REVERSE IT NOW!
I Then said to him, I reset it to 0, I said this would happen...
He then took his now perfectly running Laptop and Ran away...
tl;dr
Tech support for friend, Reset PC to 0, Freaked out AF...3 -
99% of our server-side code is Python and PHP (legacy applications).
Asked a junior dev to make a small update to a PHP site so we could have it run some cleanup server side. Plenty of existing PHP code to look at and piece something together. Should be 50 lines max.
Did he use the existing PHP code to do this task? Nope. Did he at least use Python? Nope.
Node.js
His response?
"I couldn't figure it out and Node.js seemed to have good support for mongo so I used that instead."
We have 0 lines of server side javascript. Never had node installed. Literally none of the devs use node here. Not only is this completely outside of our tech stack, but he had to take the time to learn Node and JS just because he thought it was easier.
Much would of rather he put in twice as much time to learn the tools of our stack.8 -
Me: *reading work order* Customer states Mac does not have sound
*Me turns on Mac, it makes the signature "BONNNNG" sound*
Me: Uh huh...
Coworker: Rule No. 1 of tech support: The users always lie
Me: True, but still! How do you miss the start up Mac sound?!3 -
the fuck kind of manager are you that you tell your leads not to fucking answer their damn phones when services need restoring????? If your fucking team member can do his damn job like a grown ass adult, but sees that you (his lead) made a change and has questions, your ass better answer the phone, or i will rocket launch it up your ass, straight into your brain so it's the newest, latest, fucking hippest trend and hooked into your system so you answer every fucking call hands-free. Even when fucking "Windows Tech Support" calls you every 30 minutes because your keep expired.
There are people counting on you, worthless fuckwipe. Get. The. Fuck. Over. Yourself. And do your fucking job.
Edit: phone tried to censor me5 -
So, as a programmer, I'm basically the go-to tech support guy for my family (and now my gf's family).
So, my gf's mum updated windows and her computer stopped playing around through headphones, asks me for help.
I've got no fucking idea, I don't even use windows.
She's like "if your computer did this what would you do".
"I'd google the problem and randomly try solutions until it started working again. And hope I didnt break anything else."
She didn't seem happy with my debugging technique...10 -
Became an uncle to two beautiful girls the other week. But the plan to make them the future tech support of the family is already in play! Hopefully they will exceed me in about 10 years, I'm a front-end dev so it shouldn't be that hard...
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So, now that companies are used to "WFH", maybe we can agree upon a better office for tech companies?
I do actually think the more "ideal" tech company office wouldn't have to be expensive.
It can be smaller. Any tech company worth it's salt should have discovered in the last few months that it's not just devs who can work from home. Sales, support, management — you really don't need to fight your way through highway traffic or cram yourself into a sweaty subway every day.
There's value in having an office. Not everyone can fit a good workspace in their apartment.
But we could at least center it around:
1. A bunch of small, completely soundproof isolation booths, for those who need a focus space, and can't find a silent spot at home.
2. A social lounge space, a communal living room with couches, a bar, creative relaxing stuff, whiteboards, etc. WFH can become depressing even for the most antisocial employees, chilling on a couch with some coworkers to brainstorm ideas or chat about random tech is valuable for building good relationships with your team.
The "open plan office" with rows of desks and monitors, no matter how luxuriously decorated with vertical gardens and hipster desks from reclaimed wood, can go die a fiery painful death.
I either want to work, or socialize.
Open plan offices (and it's even more dystopian suicide-inducing cousin, the cubicle) are like being unable to choose between fucking and a blowjob, so you end up humping a navel.
Oh, and conference rooms, go fuck yourself as well. I want to be able to minimize your ugly face if you plan to talk about company financial reports for 2 hours.2 -
Dad called me over for "tech support". He'd bought a wireless mouse and keyboard and couldn't for the life of him get it working. The issue with my dad is that he never lets you touch the computer when he needs help. 20 minutes and 20 questions later, I finally ask if he plugged in the USB receiver. Answer? "It's wireless, it should just... work!"2
-
My boss keeps trying new tech with important new projects instead of trying the fucking new things with anything other than important shit.
I support this let's try better options approach but cmon, be rational about it.2 -
Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.
One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.
I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.
I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.
We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.
[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.
tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.2 -
Weirdest coworker was at a tech support job I had when I just graduated from college. I was training this guy and he could listen in on my calls and my wife called and he heard the conversation (nothing there) and later he suggested I should encourage her to work in the phone sex industry cause she had a sexy voice. One time I saw pornography on his screen and with the supervisor's permission we did a search on his work desktop and found a lot of it - some that was really sick!2
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I study software engineering, so that obviously means I'm also free family tech support right?
Apparently some lady that lives nearby believes this, but she replaced family with vague acquaintance.
This lady is very computer illiterate, so much that I have to describe the wifi icon as a dot with two waves above it.
So one day, she calls me because her Outlook isn't receiving mail. I ask her if she has any internet and she confirms she does because she can visit Google. After trying a bunch of possible solutions in Outlook, I ask her to download a remote access program so I can look at what's wrong.
She didn't have internet. Visiting Google means seeing the Chrome logo apparently.4 -
Me: Hello! Welcome to {Company} tech support. How can I help?
Caller: I'll just run through the situation. I got locked out of my apartment and my friend is still inside. I tried calling him but his phone is either off, Do Not Disturb, or something. Anyway, I've tried remotely SSHing our desktop computer from my laptop and using the say command to get the computer to tell him to unlock the door. Unfortunately the volume is too low. I tried Googling how to increase it via command line. But I found nothing. Is there a way to do that?
M: I suppose the doorbell doesn't work?
C: *click*2 -
Even if you unplug the router when Verizon tech support says they are going to run a test on it, they will say everything looks good and is running perfectly anyways.
Also, a tip. They will also try to sell you their newest router. Say you have that one already in every room and the speed is even lower than it was before, and then demand a refund because they sold you defective product. 9 times out of 10 they will unthrottle you instantly.1 -
When your parents expect you to be tech support and then fucking can't fix it, they get all like "You suck at programming". What does that have to do with fucking anything?!?!?!5
-
To people who have done tech support:
Shoot me. Do you know what it is like to teach kids to use a mouse? Or even type in a keyboard? They don’t even know how to double click. Gotta call google chrome the circle of colors for them to understand. Some think the video that is giving the instructions is actually them doing it. So when it ends they are like alright done.
FYI: working in an internship currently where we teach kindergarten up until 5th graders from scratch to Minecraft modding. Btw it is an unpaid internship.10 -
On my last project the customer gave really high reviews and asked me back as a senior engineer. First day back I meet the new PM and ask what I'll be working on.
He responds, "We have a printer that's not working..."
Of course I'm like wtf but then it quickly becomes apparent I'm writing the interface instructions between the software and printer....
Still, I'm back as over priced tech support to fix a printer! -
Spent the last days trying to reach paypal tech support, hung on the phone across the globe, with people at paypal CS, who weren't even familiar with their own terminology, read tons of VERY 'straightforward' documentation and it kept me up two nights straight.
ALL because I REFUSED to believe that it is like I understood it between the lines that I read.
Today I got my answer. You can create Billing Plans (rules on which you'll base your subscriptions, i.e. amount, intervals, duration..) ONLY over the rest api, and only when a customer purchases a first subscription, you're able to EDIT the plan on Paypal dashboard!
What fuckery is that!? You have a edit form, but you can not provide a create form?! TY paypal for making me build a whole billing plan manager for usually a one time transaction per website.
I AM SENDING YOU MY PHONE BILL.1 -
I watched this video today about the new Xbox adaptive controllers. I had heard about it before, but never knew how capable or functional it actually was.
And watching that video made me realise exactly how much the tech we build , and support helps many people live the lives they wanted.
All the rants about languages , editors , frameworks aside , things like this were built with an idea and an inclusive intension to help. And that's exactly what we all are here for :)
do check the video out it made my day and I'm sure it will make yours too ..
https://youtu.be/MHOYQQTvQu4
Ok now let's get our pitchforks back and go hunt some vim users down.
Bye
1 -
I asked the VMware crew at work when we were going to virtualize our network. This was about 5 years ago. I got basically laughed at for suggesting it. I asked when we were going to adopt Azure AD to ensure us being ready for moving to teams etc. Got insults back with how bad the cloud is.
Guess what two projects are getting finalized now? Glad I left that company. Going to enjoy some nice mellow weed, enjoy my 30 day x-mas vacay and jump fresh at a new position. New upstart with a security maker for the maritime sector. A company that embraces new tech by making it them selfs. New day with aiding in the development of an IoT based solution with cloud support.
Happy holidays peeps.
2 -
A guy came to me with a laptop that wouldn't boot. After some poking around, I opened the machine just to find everything submerged in coffee. No sh*t your computer doesn't work..3
-
I once had to deal with GoDaddy customer support telling me their servers only support putty for SSH.
Well, fuck you! I use Linux and I SSH with a single command in terminal, no doubt putty is great but get your senses straight that putty is not the only way to SSH when you are being customer support for a tech company, don't just fucking recite a phrase list. Besides, they should understand Windows with putty is not the only way to SSH into servers, juicessh via Android, openssh via Linux, etc...
*btw, before you all rant about me buying from GoDaddy, I was lead dev for a startup few years back and they had already bought it from GoDaddy. Ofcourse they also provide free offers along with an order, which often includes email addresses, annoying support, gut-wrenching quality of service access...1 -
Pro Tip: If you're working Tier 1 tech support, before you start reading your script to the caller, be sure to let the caller complete at least one sentence to tell you what steps he's performed and what the error message is vs. what you're thinking it is. That'll save you from a lot of grief with your boss who will ask you why the customer was screaming at you on the call recording to SHUT UP FOR A SECOND SO I CAN FINISH TELLING YOU WHAT THE PROBLEM IS!!!!!!!!!!!!!8
-
Whenever tech support answers "yes, i can help you with that sir",
what they really mean is "no, but i will google it for you" -
Someone wanted me to make a full system from zero with good UI/UX, for 2 different user types (think marketplace style), admin area, and cool features that could only be done through phones because the tech is not available in web. All of this with good security due to the delicate information it would handle. Also of course subscription support as well.
By myself, within a year.6 -
Honestly, this is me anytime I have to give legitimate tech support that is more than the wifi being down.
It sucks but I'm learning and Google,/DDG helps the process hahaha
-
I feel guilty for using YouTube Vanced and being unable to support content creators.
Shouldn't there be a feature that allows you to toggle ads on certain channels you want to support?
I really want to support such folks who are creating valuable educational content but Google being the biggest piece of corporate shit, makes me angry when it comes to compensating the creators fairly when they make Billions off their hard work.
The world is a better place because of such teachers who spend time, energy, and efforts to create valuable and useful content for rest of the world.
Funnily, back in days when we had awesome stuff, the tech was shit to document all of it. Now when we have advanced and easily accessible tech, we have shitty TikToks.
Why can't the creators of good content get more visibility and why is the world so fucked?13 -
Father's friend ask if I'm gonna open printing and scanning press when I'm done with IT degree.
I said yes to avoid been his tech support1 -
So, by a cruel twist of fate I ended up on the front line of tech support for the app we've built. It's aimed at non-IT professionals, in general people who are not expected to know too much about computers but who should have at least two neurons to bash together in their pretty little heads.
No.
It really makes me drop my faith in humanity considerably. Clicking a confirmation link is too much. Filtering an excel sheet is too hard, despite it being their technically main work tool. Tickets are basically "shit's broken go fix". What is broken? How to reproduce it? Why do you expect the person on the other side of the screen to be a fucking diviner? I recently ran all out of dove guts to search for the answers of your questions.4 -
So, today in the office we all decided chipotle for lunch. We create the team order and sent it out to the entire office.
First thing we noticed: online ordering looks really good and has finally been updated.
Second thing we noticed: it never got tested and it doesn't work
Result: 7 angry developers who just wanted some burrito bowls start emailing chipotle tech support3 -
Why would some companies advertise a job post as Software Engineer, and only to find out deep in the process after doing multiple interviews, that it’s actually a support job??
Seriously why the fuck do that? That’s disingenuous and misleading as fuck?
And why would a dev be dropping a dev job and experience to do tech support ? Is it even worth it?
Even if it is, can you easily switch back to an actual dev job afterwards?
Wow the things some of these companies do 😶🙄😑🤦🏾♂️3 -
What is this 'cutting edge dev tech' y'all talking about? Does it count if I somehow manage to add support for MS Edge?? 🤔
Hell.. I'm stuck with COM+ & activex, so if anyone who gets to use fancy pants new techs would be so kind to ping me and let me know how it even feels to code like it's 21st century, that'd be great..2 -
While I'm not a dev, I do love computers and I do know my way around them, so friends/family often ask me for tech support.
Friend: Please fix my computer!
Me: what's wrong with it?
Friend: *sends me pic of blue screen of death*
Me: ...
Me: I don't think you understand -
!dev but tech related...
Got a device configured in a location that is fairly far away from me. It operates only through a cloud service specifically for these devices, with one of the most unreliable web interfaces and smartphone apps I have ever used.
I email my issues to the tech support who don't seem to understand the problems and can't fathom the difference between "reset settings" and "restart device".
Eventually they need to log in to my account to find out whats wrong. I explicitly state that under no circumstances should any settings be changed.
Today I find that the device has been removed from the cloud account. I physically must be near it to register it on the account again. Tech support don't seem to know what happened and the best explanation is that it is "a glitch". They have no way to add it back themselves. I have to travel to the device.
Funny how this happened after I let them access the account... -
Going back home for the holidays means becoming tech support for pretty much the whole family, unluckly.
As soon as I enter my grandparent's home, my grandpa says "Could you print some emails?". I open his laptop, and I start sweating as soon as I see the Windows XP logo popping up. He (obviously) doesn't remember his password, and the only way to access his (mostly defunct) web mail service is Outlook 2003. For some reason, the web mail provider's POP3 server dies, and i spend half an hour trying to explain it. I ended up leaving with him saying "Why are you even going to a computer engineering university."
Ah, family.1 -
!rant
Coworker: I yelled at Sony for the PS3 having 7 USB ports... I said that devices only need 2 USB ports. But now, I have this laptop here that has two USB ports and I'm yelling at it! So who's the hypocrite?
Me: You?
Coworker: Sony. Though to be fair, this laptop was made back before we really needed a lot of USB ports. Keyboards and mice were PS/2.
Me: What about printers?
Coworker: They have printer cables....
Me: WHICH ARE USB!
Coworker: ....Oh yeah...2 -
Storytime!
(I just posted this in a shorter form as a comment but wanted to write it as a post too)
TL;DR, smarts are important, but so is how you work.
My first 'real' job was a lucky break in the .com era working tech support. This was pretty high end / professional / well respected and really well paid work.
I've never been a super fast learner, I was HORRIBLE in school. I was not a good student until I was ~40 (and then I loved it, but no longer have the time :( )
At work I really felt like so many folks around me did a better job / knew more than me. And straight up I know that was true. I was competent, but I was not the best by far.
However .... when things got ugly, I got assigned to the big cases. Particularly when I transferred to a group that dealt with some fancy smancy networking equipment.
The reason I was assigned? Engineering (another department) asked I be assigned. Even when it would take me a while to pickup the case and catch up on what was going on, they wanted the super smart tech support guys off the case, and me on it.
At first this was a bit perplexing as this engineering team were some ultra smart guys, custom chip designers, great education, and guys you could almost see were running a mental simulation of the chip as you described what you observed on the network...
What was also amusing was how ego-less these guys seemed to be (I don't pretend to know if they really were). I knew for a fact that recruiting teams tried to recruit some of these guys for years from other companies before they'd jump ship from one company to the next ... and yet when I met them in person it was like some random meeting on the street (there's a whole other story there that I wish I understood more about Indian Americans (many of them) and American engineers treat status / behave).
I eventually figured out that the reason I was assigned / requested was simple:
1. Support management couldn't refuse, in fact several valley managers very much didn't like me / did not want to give me those cases .... but nobody could refuse the almighty ASIC engineers. No joke, ASIC engineers requests were all but handed down on stone tablets and smote any idols you might have.
2. The engineers trusted me. It was that simple.
They liked to read my notes before going into a meeting / high pressure conference call. I could tell from talking to them on the phone (I was remote) if their mental model was seizing up, or if they just wanted more data, and we could have quick and effective conversations before meetings ;)
I always qualified my answers. If I didn't know I said so (this was HUGE) and I would go find out. In fact my notes often included a list of unknowns (I knew they'd ask), and a list of questions I had sent to / pending for the customer.
The super smart tech support guys, they had egos, didn't want to say they didn't know, and they'd send eng down the rabbit hole. Truth be told most of what the smarter than me tech support guy's knew was memorization. I don't want to sound like I'm knocking that because for the most part memorization would quickly solve a good chunk of tech support calls for sure... no question those guys solved problems. I wish I was able to memorize like those guys.
But memorization did NOT help anyone solve off the wall bugs, sort of emergent behavior, recognize patterns (network traffic and bugs all have patterns / smells). Memorization also wouldn't lead you to the right path to finding ANYTHING new / new methods to find things that you don't anticipate.
In fact relying on memorization like some support folks did meant that they often assumed that if bit 1 was on... they couldn't imagine what would happen if that didn't work, even if they saw a problem where ... bro obviously bit 1 is on but that thing ain't happening, that means A, B, C.
Being careful, asking questions, making lists of what you know / don't know, iterating LOGICALLY (for the love of god change one thing at a time). That's how you solved big problems I found.
Sometimes your skills aren't super smarts, super flashy code, sometimes, knowing every method off the top of your head, sometimes you can excel just being more careful, thinking different.4 -
New years resolution: no more tech support period. No one appreciates it and if anything breaks in the future youre expected to fix it. Lol, no thanks2
-
I think I've reached some kind of job nirvana. My coworkers and I all complain about our work. We're overworked, underappreciated, underpaid, and and have to deal with all sorts of bullshit all the time. Pretty much everyone who has been on the team longer than a year is talking about quitting.
But I started at this company as a level 1 tech support phone technician before I transferred into the DevOps side of things, and that tech support job was SO much worse. Way more stressful, way less pay, mandatory overtime, horrible scheduling, being forced to remain calm while people hurl insults at you over the phone, and it was a dead-end job with a high turnover rate and almost no opportunities for advancement of any kind.
And every time I think back on that job, I realize that what I have now is actually pretty great. I'm paid well (still underpaid for the job I do, but catching up really fast due to my current boss giving me several big raises to keep me from quitting lol). I deal only with other tech people like developers and data scientists so no more listening to salesmen insult me on the phone. I'm not in any sort of customer service role so I can call people on their bullshit as long as I'm professional about it. I'm salaried so they can't make me work horrible shifts. 99% of my days are a normal 9-5 workday. I actually have a reliable schedule to plan around.
People treat me like the adult that I am.
I'd get a similar experience at other, better-paying companies, for sure, but what I have now is still pretty great.
I'm sure I'll be back in a few days to rant about more nonsensical bullshit and stress, but for now I'm feeling the zen. -
Older tech support story, but still a frusterating one.
Sister was running Windows 8.1 (ew) when Microsoft was ramming Windows 10 down everyone's throat.
Her laptop decided to update to Windows 10, and after waiting awhile, she decided to unplug the laptop's battery and power chord.
This did what you expected, corrupted her install, leading to a bootloop. I then got to deal with that to try and recover it.
Once I got into the recovery mode, it wanted her password to restore from a system image, guess what she forgot?
She tried her PIN, and gave up after a few attempts, and I got to reinstall Windows for her.
Lesson learned from this? If you're the IT person of the house, make sure that you have an account on all machines that you may administrate. That way you don't need to deal with this shit.1 -
Just reminiscing about the time I needed to recover my ldap password and the procedure consisted of an asthmatic tech support dude showing it to me in a giant spreadsheet.
-
This morning I got a reply to my tech support email:
The problem was that the dynamic pages on my website are no longer being served as dynamic pages and so IIS is throwing errors on every page load. Seems to me like they've done something their end because I didn't touch it when it happened...
The tech support email essentially told me to rename all my files from .cshtml (ie. a dynamic page) to .html.
I'm not expert, but I doubt this is going to solve the problem...4 -
Continuing my rant from Yesterday....
As I was strolling though Walmart yesterday...
Tech Support 1: $Customer is having issues with their tablet they bought from us.
Tech Support 2: tell them to shut it off and shut it back on
Me: ❓4 -
public static void BackStory () {
Before i started working as a developer, I was working in tech support at a larger school environment.
In the department there was 8 employees, all youngsters like myself, so pranks was a daily thing(who needs to actually get some work done, right?).
}
One day we found a wireless mouse and decided to plug the dongle into my co-workers pc, and keep the mouse.
A couple of times a day, i would just wiggle it, click it or start scrolling.
The following weeks this guy was going absolutely insane,mumbling and ranting, thinking his computer had been infected with a virus or was about to break down. -
Devs with young kids: how the hell do you do it?
I am a foster parent for my cousin who is 4 months old and I don’t know how in the fuck to make this work. How do you do it? How do you balance code and kid?
For reference I work full time at a tech support place, I go to school full time, and I’m trying to pivot into software development, which means any free time is spent coding/studying code/building a portfolio. Problem is I don’t have free time because of the baby. How in the hell do people do this.3 -
I was recently asked to do tech support for an event being designed by webdesign and business students
All they asked me to do was generate a qr-code to their site. -_- took 10 seconds on a website. I even matched their color theme
Yet their rsvp system is to email an event account and they count the number of emails. Why wasn't I asked if I could set up a better system rather than a simple qr. I just learned about this and it's too close to the event to setup a better system and pitch it to them -
Today started off like a normal day and then i got a call from my aunt and she asked if i could set up her new iPhone 8 plus. and once i got there i did and it was no biggie. and then she pulls out four more boxes and has me set all of them up for family members.
WHY DOES EVERYONE THINK IM TECH SUPPORT. it’s just so fucking annoying.3 -
WTF IS THIS? Been popping up all day.... I tried googling but official support says to uninstall Office and Visual Studios....
WTF MSFT!!!! Quite frankly it feels even tech support at tech companies aren't very competent.... just staffed by a bunch of call center monkeys?
5 -
I used to work in a Tech Support department where everybody was constantly pranking each other.
In one of the iterations of such events one of the guys actually forked the source of a login page, in one instance of the app that was running in a VM, and edited the code so it would redirect the user to a lemon party'ish website.
It was quite an upgrade to the old M.O. where people would just email themselves messages with seemingly bureaucratic call to actions containing hyperlinks to the same lemon party'ish websites.
And the most direct approach, which is to type those directly into one's browser if the laptop is left unattended & unlocked due to a trip to the toilet.8 -
So I gave my younger brother my OnePlus One since he is now using an even older Google Nexus and don't care much for phones. The camera is slightly better basically.
Asked him to test drive it:
Me: so did you set it up yet?
B: nope, what's the rush?
Me: well you see it's running a custom OS (Lineage) as it technically doesn't support it. You need to test drive it and make sure it works with your SIM? May need to change some configs
B: sounds like a pain, should I just get a new phone?
Me: ... yes probably...
He's a just graduated CS major that doesn't like tinkering with tech...
(Well can I have it back then so I can play around with it?)9 -
i often do tech support in chat rooms in my free time (because i like spreading good will,) so here's a tech horror story
"""
"hey, can you help me fix something?"
sure?
"so i dug my old XP machine out of my closet and replaced the bad Ethernet card with a different one and when i plug in the ethernet cable the PC bluescreens."
# oboi
did you install the drivers? Sounds like it needs drivers
"no"
then install them
"no"
why not?
"it doesn't need any"
why do you say that?
"it said \"This device is set up and ready to use.\" in the balloon in the corner"
it has generic drivers to deal with devices before the real drivers can be found
"shouldn't they work?"
some devices need the extra support provided by the intended drivers, so the generic ones cause issues in those cases
"ok, well, where do I find them?"
do you have a model number?
"yes, it's " # scrubbed for... privacy? i dunno
gimme a few minutes
<insert 45 minutes of aggressive Googling for (str(DEVICE_MODEL_NUMBER) + " xp drivers")>
alright i have the drivers, go here:
# again, removed for... idk.
"they don't work"
# oh here we go
why not?
"These drivers are not compatible with your system architecture."
what version of XP are you using?
"XP Pro"
x86 or x64?
"x64"
# fucking...
ok so this is gonna get real complicated real fast: use x86 XP or I can't help you, none exist for x64 XP.
"oh ok"
<User left the IRC channel.>
"""4 -
Story Time: About Priorities and Sales
So at this point I'm working tech support for a company that makes some super cool networking equipment, think big data / data centers and such.
This company had grown at a good pace but the the support team had not (thus is the way for all tech support evetually). So I get a call from a frantic sales guy:
Sales: "OMG, where are with this ticket?!?!? It's a P2 ticket!!!"
Me: "Well the ticket came in 30 minutes ago, I emailed them some questions, but just so you know I have 8 P2 tickets, and 4 P1 tickets.... so it will be a while."
Sales: "OMG! Make my customer's ticket a P1!!"
Me: "Sure."
-call ends-
-30 minutes passes-
-sales calls again-
Sales: "OMG, where are with this ticket?!?!? It's a P1 ticket!!!"
Me: "Well I haven't gotten to them yet... just so you know I have 7 P2 tickets, and 5 P1 tickets.... "
Sales "ARGH!"
ʅ（´◔౪◔）ʃ1 -
More tales from University Tech Support:
Haven't been able to get ahold of this staff member for weeks to do required maintenance. Emails, VMs, surprise office visits, she's never anywhere to be found.
Finally my boss emails her with the subject line "Free Money", and gives her some sass in the email about calling IT back.
Yeah, she responded in minutes...2 -
I give software support to Rugged handhelds in a company and everyday some IT support moron comes to me with a crazy request. The day just started and...
IT Tech: "Hello, C, can you improve the touchscreen sensibility? It's not so responsive and sometimes we have to click more than one time to something work"
**breath in**
Me: "That's ok, the rugged ones that you have are very old, besides they have resistive screen, so your fingers won't do a good job"
IT Tech: "THERE'S NO WAY TO FIX IT? I guess I'll open a ticket for you to study more calmly about the issue"
**NGGGGGGGGGHHHH**
Me: "If it's not a software thing, I can't do that, I don't have hardware skills, I guess you'll have to call our provider about that, but, before you do something, try to recalibrate your handhelds, the majority of the users don't do that at the system's start and the touch experience really can become a mess"
IT Tech: "Hmmm, I'll try that, otherwise I'll back to you, thanks!"
OMFGGGGG
I am open to suggestions of a magic batch file/ .NET CF 2.0 software that will turn their handhelds into a Galaxy S6 touch experience. THANKS!1 -
Got pulled away from the beauty of code yet again today to moonlight as tech support. Two people in my office got "bitlockered" in the same day... Imagine turning on your computer and finding out it needs a bitlocker recovery key when you never enabled bitlocker. Thanks Windows 10 + Dell.11
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Do not buy Hostinger... They are so aggressive with caching that I ran out of devices to test the features. They probably cache based on userAgent because changing other parameters (IP, local cache) doesn't resolve the issue. I talked to tech support whole day, and although they were helpful few times I just got three same answers for the three different questions. Seriously, the only thing I like about Hostinger is their user friendly UI.
The rant goes on. I can basically DoS my website by clicking fast on it. That shit doesn't happen with some free hosting plans... My site goes down for a few minutes before I can visit it again.
THE RANT GOES ON
Using the file manager is tedious work as you get randomly disconnected after less than few minutes of inactivity.
I might seriously switch to Google's Cloud Console. It is more expensive, you have to do all the hosting config yourself using a virtual machine, but I guess it's more reliable and it gives you a lot more control.5 -
"So, my company made a Mother's Day video, with photos from mothers around the company, with their children and stuff. A while ago they sent an email asking for replies with photos from those who wanted to participate, blah blah.
Then the video came out, and some people were missing. They complained.
HR then complained to IT Support that 'some emails didn't arrive'.
Support then replied to the ticket with screenshots of the person's own email inbox, with all the so-called missing emails.
HR then called back, apologizing for having screwed up with their own email inbox."
And this is another story of injustice with the poor IT department.
Or another story about people who can't properly manage their inboxes.
Or both. Your choice.
I just received it from a friend (I guess I should bring him into DevRant).1 -
I've always wanted to do something in IT Support, but I didn't know where to start. I've been helping my co-workers optimize their system and even helped retrieve photos from a tablet that had a broken screen; her service plan said along the lines of "if they weren't there they were lost," I was able to retrieve them in a matter of hours (Really guys! I'm shocked! It was just a broken touchscreen, the storage was just fine. I think I'll remember this moment).
And because my growing impopularity, I started a new business called The Webnician. The company is split into two sections, the Technician, and the Web Developer. Hence, The Web(Tech)nician. I am proud of my name choice.
Then I wanted to become a certified technician, so I did some research on how to become one and found out I need to take the CompTIA A+ 220-901 and 220-902 exam and... I couldn't be more excited!
I've always loved computers, and maybe my late father had some say into it. Nevertheless, I am excited to begin my journey, even though it took awhile to find where I needed to go. I hope you all can follow me on my journey and support my new business.
I don't have anything else to say, so I'll just leave here.1 -
Used to work tech support at a school.
The sheer amount of people that would come from buildings away to ask for help with the mouse or keyboard not working was weird. The annoying part, most have probably guessed, was that it was always just unplugged. Teacher's did this too. -
My boss don't give me any information about the project in 2 months ... Then the application need to run in 1 week ... Im the only developers in this faculty .. suprise ! I said to him the project cannot be delivered in such small time ...
Boss : but you having so mutch time to do it !
me: but you tell me to fix some PC screen and printer and is not my job to do that im a programmer.
Boss: but you have certification in programmation and tech support
Me: yes but you hire me to code your project not to fix your forest !
Boss: if you don't want to work just say it
Me: never mind ...
Results: i change faculty in the university -
How 2018 brings an aww bug.
At my company, we've a reporting application. Which kind of provides analysis of client's weekly business. When you open the application it shows their business trend starting from Sunday to day of week.
As usual their is an endpoint to get the data basis on start date. As soon as date changed to 1st Jan, it stopped showing data. Given that it was a long weekend, no one was available from the tech. Support team got tremendous amount of tickets for this. Later on Tuesday while debugging we got to know while forming the date in the application the logic was like this
- get current year
- get the date and month on start of week
Combine these 2 and request the data. All the time it was fetching data starting from 31 Dec 2018.
😒😒😒1 -
I work for a particular tech company doing chat based support where I troubleshoot a certain email application.
And one of the most common phrases I get is: "Hey Mister IT Guy, I am suddenly missing all of my contacts and Calendars. This super sucks! I had to rebuild my email profile to make my email work again!".
I really wish when they teach computer literacy in school they drilled "Learn How To Back Up Your Junk" more so when stuff like this happens I can get them back up and running in 10 minutes instead of telling the user they are going to have spend hours rebuilding their calendar and contacts.1 -
Since everyone rants about interviews, I think that's the perfect time to ask this.
In a week, I'm going to have my first interview.
Its for an apprenticeship as "Fachinformatiker für Systemintegration".
For the non-german speakers, pretty much sysadmin,server-engineer, sometimes internal tech-support.
The company isn't a tech-company, but a logistics-company.
The interview will be done by the boss of the company's location and the lead of the IT-department.
So, what should I expect, what questions and such ?3 -
My first gig was with an MSP doing tech support and eventually some proper infrastructure design and mangement.
Regularly myself and colleagues would find reasons why we should be doing things 'this way' and how we're doing wrong by our customers by not following best practices. (Things like firmware upgrades on routers, switches, servers)
We regularly got shutdown, just told 'no, it's not to be touched if it isn't breaking'. This obviously got us pretty worked up and kinda devided us.
The thing is, It wasn't until my next gig that I sorta realised they were kinda right to shut us down. There was clearly a risk to reward equation we weren't thinking about as employees with no financial stake in the company.
In an enterprise setting, sure doing those kinds of upgrades is necessary, and normally you have a team full of experts and tools to help you do those tasks whilst also mitigating as much risk as possible.
So at the time it felt like a bad experience, but looking back now I realise that from a business perspective it wasn't practical for us to constantly risk breaking things just because 'i read somewhere that we should do this'.
I think to be successful as a developer, IT tech, systems engineer, it's really important to get to know the other departments of the business and how the work you do affects them.1 -
They know it has something to do with creating and modifying software. That is enough for them and so I am seldom bothered with requests for detailed information.
Also, most often, me working on hobby projects, or just viewing tutorial videos at home is looked upon as "Wasting time playing games".
Then there is also the perception of me being the family's in-house tech support guy. -
From time to time our internet slows down to 10kbit and latency goes over 1000ms or just cuts out completely and everyone starts screaming at me to fix it, what am I?! The fucking ISP's tech. support?!!! When it goes down it goes down, I can't do anything about it, I keep reminding everyone to keep a copy of their stuff on the NAS so they have access to it when this happens, no one ever listens to me! The only person that uses the NAS is me...
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I've been using Void Linux on servers for years. I decided to finally contribute some packages, and wrote a tool to make it easier to build packages outside of the standard repository. This post covers some useful tools in Void, my voidup package building tool, and many of the issues I encountered which make me wonder if I should keep support Void Linux.
https://battlepenguin.com/tech/... -
I like the idea of it but for tech support this won’t work. Ugh I just wish they could make a GUID for every NVR model.
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TL;DR
I just got a mail from our universities tech support for a ticket I openend a fucking year ago... They didn't respond for a whole year and are now working on it?
One year ago I had problems connecting to eduroam on my Linux machine. No matter what settings I tried I never got it to work.
So I decided to open a ticket at my universities tech support. Fairly fast they answered me and tried to find what the problem was. Somehow only half my username made it to their server which means their is no way I can log in.
The conversation went on for a few mails but we never managed to solve the problem...
Now after one year they send me a mail stating that I can call them if I still have this problem.
Wtf? Who answeres to a ticket from one year ago? Why is the ticket still open? Did they work on it or just randomly decide to reply to old mails? Why didn't they write anything in the meantime?2 -
Recently, our COO left the company and we got a new one. He is, for some reason, a freelancer which I find very odd as a C-level employee.
Anyway, fast forward 3 months and we the scrum master (or project manager), 60% of our dev team, one tech guy responsible for installations and our intern IT support department all got fired.
Now they gave me the decision for a raise, extra training (that they pay) but I have to find/figure out or an e-bike. Does anyone have some advice?5 -
Asus. I had an asus laptop and everything was fine for a year, but after a year it stopped working on battery and their tech-support representative was really rude to me + they refused to fix it.4
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Spent three days banging my head against my desk trying to get an AWS Lambda function to work, only to finally discover that my code was perfectly functional and it was a security group problem. It was supposed to send a POST request to a load balancer's URL but couldn't resolve the hostname because the security group blocked a necessary outbound port for DNS requests.
That's what I get for not troubleshooting at the infrastructure level when experiencing connection issues. I did not spend two years doing tech support just to forget basic troubleshooting steps now that I'm in the DevOps field...1 -
Sometimes I think I am a weird nerd, one day I was writing something inside Ubuntu VM for practicing some DSP tech with Python environment on my office computer, someone DM me asking for tech support so I have to pause and go to figure it out. I wanna make some version control or backup stuffs to my little tiny cute .py files, so that I can pick it up when I was at home. And I just plugged my udisk in Ubuntu, copied those files to it, and switched USB port control permission to Windows, and finally git to commit. Actually the next time when I continued to write it at home, I hesitated for a while, should I pull it from git or just take out that udisk from my backpack? #IThinkShareFoldersAreUglyAndDirty
#ButWhyDidICommitUnderWindows? -
This poster is shite quality but I've transcribed the gold found on it:
The Technical Support Specialist:
- SEND US AN URGENT EMAIL IN UPPERCASE. We'll flag it as a rush job. Really.
- Loves it when a user calls screaming "the internet is broken".
- Gonna snap the next time a user asks why they don't have permission to install a George Michael screensaver.
- Last vacation: catching the first rays of sun from the back booth in Tim Hortons. Sweeeeeet!
- Most dreaded words: "I don't know what happened, I only opened the attachment".
- Has memorized over 100 access codes, but can't remember what day it is.
- Is amazed a user can have five chatrooms and three celebrity sites opened at once - but reading an I.T. support e-mail sent with high importance - now that's a complicated request.
- When you call with a tech support problem and say you'll be back in 5 - I'll say "Great!" And try not to snicker.
- System crashed last Thursday. Haven't seen my wife and kids since.
2 -
Tech celebs
If you're unfamiliar with this term, tech celebs are certain people in tech who are actively followed by many people (especially on Twitter).
What are your opinions on tech celebs?
I think that only a few of them are worthy of fame because of their work(actual contributions) in the field of tech. Most of them seem to be famous because of (one or combination of such reasons):
1. Regular generic tech posts on Twitter including garbage questions (to draw engagement) like "what advice would you give to your younger self?"
2. Creating controversy and getting involved in a controversy (especially when it involves womenInTech).
3. Playing victim by posting screenshots of weirdos in their dms or people who blocked them because this engages a lot of hate from people as a sign of support.
4. Work at a FAANG.10 -
A Website where the user alterts us about a defect on his printer.
There are predefined categories (things like error messages in the printer display, issues with the prints, issues with paper jams, issues with noise and so on) maybe around 10 to 20 categories.
They decide which fields are shown when the user selects it.
Should I do a Dropdown? List field? Radio buttons?
Tech: PHP, Slim Framework, fontsawesome, resulting in a mail sent to our ticket system to pre-fill form items to avoid 1st level support...1 -
I don't get it.
The job listing is for a developer. I applied as a developer.
Why do they ask me whether I'd be willing to do tech support? What's their motive?6 -
WOW! WENDY! YOU ARE THE BEST TECH SUPPORT EVER!
So on my assignment i see a glitch in the course where i cannot get access to the last button.
i contact tech support
me: Hello *explains the situation*
maddie: *please wait i will check on that*
maddie: *are you logged in?*
me: OF COURSE I AM LOGGED IN THEN HOW WOULD I BE TALKING TO U???
maddie: will it be okay if i impersonate as you?
me: w h a t
me: *session timed out* JUST WOW!
next support: > Wendy
me: explains the whole situation and sends screenshot
Wendy: ah i see. wait on that a second
me: *waits ONE HOUR*
Wendy: Please clear your cache and cookies.
what does cache and cookies have to do with a html course bug that blocks access to the last button...
well i guess you can say im stuck in the mud
i can't get out and im stranded i miss maddie the tech support because i got timed out and she was about to spill the real tea but dummy wendy popped up and is talking about cache and cookies LOL
5 -
Dear Devranters,
I am once again asking for your knowledge support.
I've been working as a legacy dev for a couple of years now and that is... pretty much it. I am kinda of a mid guy. So I tried to apply here and there and ... I got a number of offers from junior to senior roles in ranges from +/- 50% of my salary.
I am kind of a pesimist. It does look tempting to go for the top senior position with the coolest tech and most salary... but there should be a catch.. right? I am not a great dev and some of the companies have noted that I should be more of a junior dev. I havent worked with most of the tech stacks.
Question: Have you had similar experiences and which job would u pick?
9 -
There is no story of tech support for my mom. Because I don’t live with my parents anymore, and my father is Head of IT where he works. So he does all the IT support at home 😂
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Part of my remote work is to have a daily call reporting in on what I have done yesterday and what I am about to today. My colleague calls me for it. She's hired as a tech support and is suddenly assigned to take note and report on my work activities to our boss. Several times, I caught her pretending to know what I'm talking about like with Puppet configurations, Firewall diagnosis packets, ActiveMQ, Regex, etc. Most of the time, I just let it go as its not my job to validate her knowledge on these different but many services. Just do the call, get the report in, carry on. How difficult was that?
Yesterday, our call was left sour because I somehow blew up. I think I've reached my patience with this woman's assumptions to how these services work. Now I feel guilty for yelling at a lady but goddamn she stoopid for fibbing through my ear. Somebody help! What do I do?
If I report to our boss about her technical incompetence (politely), she might get sacked. She's a good tech support as long as she still has her trusty manuals by her, she can fix specific problems. But when it comes to unknown tech to her, she assumed she knew.
If I tell her about her weaknesses, however constructive I can get and as politely as I can get, all the while complimenting something about her, showing her how to improve herself, maybe she'll do better not to ask silly questions like buying a Puppet certificate? At least getting rid of ignorance would definitely help but not sure how she would take it. The worst thing I would imagine is her backfiring and yelling at me and then we ended up fighting.
If I kept quiet and tuck it all into a can, it will eventually implode as we go on.
This is not about her gender. I don't see her as a woman. I see her as a tech support engineer who should know her stuff.1 -
If there is tech support that is just plain awesome, it these:
1) Namecheap
2) Newegg
3) Nyko
The ones that are meh include:
1) Linksys
2) AOL
3) Microsoft7 -
What tools do you have access to at work?
I don't work a tech company, far from it. I love it but both the hardware and software at my disposal are so shitty I'm starting to lose it.
Running Windows locally, I'm not allowed any Linux distro because "security." Indeed, I don't even have admin rights on my machine. It was rejected. The excuse being that I am sudoer on a server, which (and can only be) physically located in our headquarters.
Today I found out this server's CPU from the dark ages does not support tensorflow, so here I will be building that shit from source tomorrow (no GPU of course).
And thanks for 4G of RAM on what you refer to as a "power" machine.3 -
Where I work I'm close to the receptionist's desk so it means a phone ringing in my head all day.
I usually stay back later just so that I can work when it's quiet. You, other employee, have no soul if you caused a printer jam a full two hours after official quitting time and are now trawling IT for a support tech. -
I gave computer tech support to a tech support person.
I don't know how I feel about this...
Like, Yo dawg, I heard you like tech support, so I gave tech support to tech support. -
Am I allowed to ask tech questions? Because I can't get my fucking Acer to dual boot a Linux distribution. Tried mint and lxle. Both require I go into legacy mode to boot them from USB, so I can't install them that way... Any ideas?7
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I hate BT.
Today, it started redirecting me to a page saying, basically, to activate their DNS server on the router for "BT Protect" and "Parental Controls" to work, despite the fact that my parents never turned it on. Their support lines appear to be staffed with Indians taught to answer very basic questions, and forwarded me to "tech experts" from BT, a service that apparently costs £8 a month, because "the issue is out of their scope".
How is this even legal?1 -
Not really sure it can be called "dev" technology but I think it fits rather well.
My problem is my 4K screen. You see, I bought this PC around 1 year ago (a Dell Inspiron 15 7000 of those times) and it had the possibility to have a 4K screen and I said myself "Why not? Everything will look so much better!"
Silly me.
Many apps do not work so well with such high DPI and their UI and icons are less then 0.5cm large. It definitely was not worth it.
So my worst dev tech is any app that does not support high DPI or has no ability to change icon size (TexStudio does and I just love it!). Next PC a good old FullHD will suffice.2 -
partially tech
Is it just me or every single time* I call to some support after first 30 minutes I really want to ask question "can I talk with someone competent?". And no disrespect to these guys, many people call in with simple stuff, but damn, I try to solve stuff on my own and call in only when I need someone who actually can get somewhat technical and have some knowledge about the product/service/smh. Infuriating.
* one hosting provider proven to be exception. -
I'm currently a fresher and just got an offer for support reliability engineer( tech support in simpler terms) and it pays 5 times the average in my country with lots of perks. Also it involves no programming. I'm interested in programming, should I settle for a developer profile which pays less or a tech support which pays almost the double?9
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RECOVER SCAMMED USDT AND BTC WITH THE HELP OF SPARTAN TECH GROUP RETRIEVAL
It was one of those nights: scrolling through crypto Twitter, keeping up to date with the markets, and laughing at the memes. That's when a thread about common wallet screwups came up. Guys were sharing their worst crypto nightmares-forgotten passwords, lost seed phrases, hacks, and software glitches. I read through it, thinking, "Yikes, that sucks… glad that's not me." A few hours later, I became the next horror story. I had been meaning to update my wallet software for a while, and with the thread fresh in my mind, I figured, why not now? I followed the update instructions carefully, or so I thought. But the moment this update finished, I tried to log in, and boom—access denied. I stared at the screen, my heart pounding. I checked my password again, and again, and once more. Nothing. I tried restarting my laptop. Nothing still. Then it hit me-something had gone horribly wrong, and I was locked out of my wallet. In there was $250,000 worth of Bitcoin. Immediately, panic set in. I had done everything right! How could an update just shut me out? I searched online for solutions, and the more I read, the more hopeless it sounded. That's when I remembered the thread. Someone had tagged SPARTAN TECH GROUP RETRIEVAL . I had nothing to lose, so I looked up their contact information and reached out. Within minutes, I got a response, and their team was so calm, professional, and reassuringly incredible. They asked for the details of my situation and straightaway started their assessment. Days passed, really nervous ones, while SPARTAN TECH GROUP RETRIEVAL kept updating me step by step. Their expertise was unreal. They unraveled the mess that the update had created, bypassed the login issue, and restored my access. As I finally saw my balance sitting safely in my wallet again, I almost fainted with relief. It served as a lesson to me that I will carry for the rest of my life: updates can be dangerous, and Twitter is good for more than just memes. If I hadn't seen that thread, I might have never found SPARTAN TECH GROUP RETRIEVAL in time. If you ever find yourself in some crypto nightmare, don't waste your time panicking. Just call SPARTAN TECH GROUP RETRIEVAL . They don't only fix problems; they save financial futures.
CONTACT INFO ABOUT THE COMPANY
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Telegram:+1 (581) 286-8092
Email: spartantech (@) cyber services . com OR support (@) spartantechgroupretrieval . o r g
Website: h t t p s : / / spartantechgroupretrieval . o r g
1 -
All thanks goes to The Cyber Tech Wizard for their unwavering support to me during this trying time, in a world full of so many evil and unworthy people out there trying to impersonate on something they know nothing about i was been scammed of my hard earned money that i have saved all my life i nearly loose my life on this process thinking everyday knowing fully well that all my hope of living is gone.
I am a teacher from Oakes i have saved so many years and when i heard and read online about growing your income through bitcoin it sounds so very interesting to me that i had to invest all i have on the platform but not knowing that they are not the real legitimate investment company i fall prey for them they used me and made away with my money i could not access my password i was worried and was having a thought of suicide but one mind came to me and ask me to stumble online to see if there would be any legitimate recovery company that can retrieve scammed crypto. I found so many companies online but my mind pushed me to work with The [Cyber Tech Wizard] and the rest was history.
My money was reversed back and i was been taught so many things on how to guard my money increase my money grow income without falling into scam through The help Cyber Tech Wizard. You can also reach out to them if fallen victim V.i.A. Email cyber tech wizard @ cyber services DOT com
7 -
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SPARTAN TECH GROUP RETRIEVAL CONTACT INFO:
Email: spartantech (@) cyber services . com OR support (@) spartantechgroupretrieval. org
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WhatsApp: +1 (971) 487 - 3538
Telegram: +1 (581) 286 - 8092
6 -
TOP BITCOIN RECOVERY COMPANY // SPARTAN TECH GROUP RETRIEVAL FOR FAST & EASY RECOVERY PROCESS
Email: spartan tech (@) cyber services . c o m OR support(@) spartan tech group retrieval. o r g
Website: h t t p s : / / spartan tech group retrieval . o r g
WhatsApp: + 1 ( 9 7 1 ) 4 8 7 - 3 5 3 8
Telegram: + 1 ( 5 8 1 ) 2 8 6 - 8 0 9 2
On February 14, 2025, I decided to surprise my partner with some special gifts for Valentine’s Day, and naturally, I wanted to make sure everything was perfect. After browsing online, I came across an appealing gift shop on Instagram that seemed to have everything I was looking for beautiful personalized gifts, great prices, and plenty of positive reviews. Feeling confident, I made a purchase totaling CAD 45,000.The website looked professional, the products were exactly what I wanted, and I even received an email confirmation of my order. But as the days passed, I became increasingly concerned when I didn’t receive any shipping updates. I tried contacting the shop multiple times through their listed email and Instagram DM, but received no response. I began to feel uneasy, but by then, it was already too late—I had already paid for the products.As Valentine’s Day came and went, I realized I had been scammed. The gifts I had hoped to present to my partner were never going to arrive, and I was left out of pocket. The shop's website had disappeared entirely, and there was no way to reach anyone who could help.That’s when I found SPARTAN TECH GROUP RETRIEVAL . After reading several success stories online, I decided to reach out to them for help. The process was surprisingly smooth and professional. I explained the situation to them in detail, and they immediately got to work. SPARTAN TECH GROUP RETRIEVAL offers specialized services to track down scammers, and they worked on my case relentlessly.Within a few weeks, I received updates about their progress. Their team used a combination of advanced investigative tools and online tracking methods to trace the fraudsters behind the fake gift shop. They were able to identify the scam and, most importantly, recover the funds that I had lost. I was thrilled when they notified me that my CAD 45,000 had been successfully refunded.I truly appreciated the professionalism and dedication that SPARTAN TECH GROUP RETRIEVAL put into resolving my case. They not only managed to recover my money but also kept me updated every step of the way. If it weren't for them, I would have been stuck out of pocket, with no way of getting my hard-earned money back. For anyone who falls victim to an online scam, I highly recommend SPARTAN TECH GROUP RETRIEVAL .Their team of experts knows exactly how to navigate these situations and ensure justice is served. Thanks to them, I was able to recover my funds and avoid further financial loss.
1 -
ETH & USDT RECOVERY EXPERT HIRE SPARTAN TECH GROUP RETRIEVAL FOR EASY SERVICES
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other means of contact info:
Email: spartantech (@) cyber services . com OR support (@) spartantechgroupretrieval. org
Website : h t t p s : / / spartantechgroupretrieval. org
WhatsApp:+1 (971) 487 - 3538
Telegram:+1 (581) 286 - 8092
1 -
As a startup owner based in Halifax, Nova Scotia, I was excited to hire a freelance graphic designer for a complete branding package to launch my business. After some research, I found a highly recommended freelancer who seemed perfect for the job. The freelancer was professional, provided impressive samples of their work, and had great reviews from previous clients. We agreed on a high-paying contract, and to show my commitment, I paid a 50% upfront deposit of CAD 10,000.The freelancer was communicative and met deadlines as we moved through the project. I felt confident in the direction we were heading, and everything seemed to be on track. But when I finally received the completed designs, things took an unexpected turn. Despite my requests for some minor revisions, the freelancer stopped responding to emails and calls. As days passed, I became increasingly worried as they completely vanished. The contact email was suddenly invalid, and the phone number didn’t go through. Even the freelancer's website, which had seemed legitimate, was now offline.I realized that I had been scammed. Not only had I lost the remaining CAD 10,000 payment, but the branding designs I had received were unusable making the time, money, and energy I had put into this project a total waste. As a new business owner, this loss was incredibly hard to handle. It affected my ability to move forward with my plans and left me feeling helpless.Desperate for a solution, I reached out to SPARTAN TECH GROUP RETRIEVAL , a company I had heard about through some online reviews. I explained the entire situation, providing all the details: the freelancer’s communications, the fake website, and the transaction records. The team at SPARTAN TECH GROUP RETRIEVAL was incredibly professional and understanding, assuring me that they would use all their resources to track down the freelancer and recover my funds.To my amazement, within a few weeks, SPARTAN TECH GROUP RETRIEVAL had managed to trace the stolen money. They used advanced digital forensics to track the funds to an offshore account and collaborated with legal authorities to freeze it. After a thorough investigation, they successfully recovered the full CAD 10,000 and returned it to me.Not only did I get my money back, but SPARTAN TECH GROUP RETRIEVAL also took the time to educate me on how to verify the legitimacy of freelancers before hiring them. They recommended secure payment methods and advised me to conduct thorough background checks to avoid future scams.This was a wake-up call for me. As a business owner, I learned the importance of safeguarding myself against dishonest individuals. Thanks to SPARTAN TECH GROUP RETRIEVAL, I didn’t just recover my funds I gained the knowledge and confidence to continue growing my business while protecting myself from potential fraud.
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WhatsApp: + 1 ( 9 7 1 ) 4 8 7 - 3 5 3 8
Telegram: + 1 ( 5 8 1 ) 2 8 6 - 8 0 9 2
1 -
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CONTACT THEM ON DIFFERENT SOCIAL MEDIA PLATFORM LIKE :
WhatsApp:+1 (971) 4 8 7 -3 5 3 8
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I am writing to express my sincere appreciation for all the hard work that SPARTAN TECH GROUP RETRIEVAL have done in retrieving my XRP, TON, and BNB assets from the fraudulent investment platform I became involved with. I am based in Ontario, and I initially came across this platform through a broker agent on LinkedIn. At the time, I had no idea what I was getting myself into. When I first contacted you a month ago, I wasn’t sure whether there was any hope of recovering my funds, and I certainly didn’t think it would be possible to get my XRP, TON, and BNB assets back so quickly. I was extremely skeptical at first, mainly because it was my first experience dealing with a situation like this. I had never heard of any service, let alone a firm, being able to trace and recover digital assets lost through fraudulent transactions. The whole concept seemed too good to be true. But from the moment I reached out to SPARTAN TECH GROUP RETRIEVAL then contact them on WhatsApp:+1 (971) 4 8 7 -3 5 3 8 I felt a sense of reassurance, though still doubtful about the outcome. The process of working with your team proved to be a game-changer for me. After my initial deposit into the platform, everything seemed fine. However, once I attempted to withdraw my funds, I was met with resistance. I was asked for various forms of "settlement" payments before they would release my assets. This was a clear red flag, and it only became more suspicious as I continued to interact with their so-called support desk and agent. Despite my repeated requests for assistance, I was given the runaround, and the withdrawal process never moved forward. It was becoming increasingly clear that I had fallen victim to a scam. A colleague at work suggested that I look into SPARTAN TECH GROUP RETRIEVAL as a potential solution to my problem. After reading some positive reviews and testimonials, I decided to give it a try, though still unsure of how effective it would be. I am so glad I did. SPARTAN TECH GROUP RETRIEVAL not only provided a professional and efficient service but also acted quickly to trace and recover my lost XRP, TON, and BNB assets. The results were beyond what I had expected, and I’m truly grateful for your commitment to resolving my case. I want to sincerely thank SPARTAN TECH GROUP RETRIEVAL for your hard work, expertise, and dedication in helping me recover my funds. Your service has exceeded all of my expectations, and I will certainly recommend you to anyone who finds themselves in a similar situation. Thank you again for your assistance.
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It was one of those nights: scrolling through crypto Twitter, keeping up to date with the markets, and laughing at the memes. That's when a thread about common wallet screwups came up. Guys were sharing their worst crypto nightmares-forgotten passwords, lost seed phrases, hacks, and software glitches. I read through it, thinking, "Yikes, that sucks… glad that's not me." A few hours later, I became the next horror story. I had been meaning to update my wallet software for a while, and with the thread fresh in my mind, I figured, why not now? I followed the update instructions carefully, or so I thought. But the moment this update finished, I tried to log in, and boom—access denied. I stared at the screen, my heart pounding. I checked my password again, and again, and once more. Nothing. I tried restarting my laptop. Nothing still. Then it hit me-something had gone horribly wrong, and I was locked out of my wallet. In there was $250,000 worth of Bitcoin. Immediately, panic set in. I had done everything right! How could an update just shut me out? I searched online for solutions, and the more I read, the more hopeless it sounded. That's when I remembered the thread. Someone had tagged SPARTAN TECH GROUP RETRIEVAL . I had nothing to lose, so I looked up their contact information and reached out. Within minutes, I got a response, and their team was so calm, professional, and reassuringly incredible. They asked for the details of my situation and straightaway started their assessment. Days passed, really nervous ones, while SPARTAN TECH GROUP RETRIEVAL kept updating me step by step. Their expertise was unreal. They unraveled the mess that the update had created, bypassed the login issue, and restored my access. As I finally saw my balance sitting safely in my wallet again, I almost fainted with relief. It served as a lesson to me that I will carry for the rest of my life: updates can be dangerous, and Twitter is good for more than just memes. If I hadn't seen that thread, I might have never found SPARTAN TECH GROUP RETRIEVAL in time. If you ever find yourself in some crypto nightmare, don't waste your time panicking. Just call SPARTAN TECH GROUP RETRIEVAL . They don't only fix problems; they save financial futures.
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I had built my mining enterprise with precision and aspiration, powering my rigs with clean energy and keeping my painstakingly acquired Bitcoin reserves in state-of-the-art cold storage. My dream of economic freedom and technological triumph was found in a wallet worth $340,000 in Bitcoin. And then one day a one-in-a-trillion solar flare hit with the impact of a thousand suns. That magnificent burst of energy was my ruin as it toasted my mining gear and wiped out my cold storage, leaving my digital riches in ashes. I was devastated. I stared at the charred remnants of my rigs, shocked as if the blaze itself from the sun had stolen my future and all my dreams were evaporated in a single blinding moment. In desperation I turned to my fellow workers in the mine, hoping that there was a ray of hope in the eyes of those who had weathered similar storms. A seasoned miner, whose survival tales of overcoming the chaotic cryptocurrency landscape were the stuff of legend, attested to the capability of SPARTAN TECH GROUP RETRIEVAL. He assured me that their team of engineers had a magical ability for money recovery from even the worst of hardware malfunctions. I clung to it as a miner would cling to a rich ore vein. I reached out to SPARTAN TECH GROUP RETRIEVAL and explained my case. They were quick and reassuring in their reply. Their engineers sprang into action with a zeal and focus that was like a rescue operation of utmost importance. They used advanced data reconstruction techniques to dig through the wreckage of my hacked cold storage, meticulously extracting every scrap of my personal keys as if they were unwinding an ancient digital manuscript. Their process was thorough, systematic, and breathtaking. Twelve anxious and drawn-out days later, the breakthrough came. My wallet had been found and all the last satoshis of my $340,000 stash were mine again. It was sheer relief, a blend of euphoria and shock which felt close to miraculous. If SPARTAN TECH GROUP RETRIEVAL can outsmart the relentless sun and restore what was irretrievably lost, then nothing is too impossible for them. Their expertise not only recovered my cash but also restored my faith in the endurance of technology and human ingenuity. I now share my story with everybody who is faced with a comparable crisis, confident that these SPARTAN can retrieve anything and turn even the worst cosmic disasters into a victory for all.
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The day I discovered I had lost my 210,000 Bitcoin, I was overcome with a sense of hopelessness that I will never get over. My sorrow was instantaneous, and I was troubled by the possibility that I might never get my possessions back. I spent weeks dwelling on the situation's bleakness and mentally reliving my error. The psychological toll was intolerable, and it seemed like my hope of getting back what I had lost was getting more and farther away. That’s when I came across Spartan Tech Group Retrieval. At first, I was hesitant—after all, I had tried everything I could think of to recover my Bitcoin with no luck. But something about their professionalism and the positive reviews I found gave me a sliver of hope. I decided to reach out and see if they could help. I knew I had made the correct choice as soon as I got in touch with them. In addition to their expertise, the staff at Spartan Tech Group Retrieval showed a great deal of empathy for my predicament. They calmed me at every stage and provided a detailed explanation of the procedure. They tackled the assignment with tenacity and accuracy, and it was clear that they sincerely cared about helping me get my missing Bitcoin back. The waiting was agonizing, but throughout the entire process, the Spartan Tech Group Retrieval team kept me updated, alleviating some of the anxiety that had consumed me. When the day finally came, and I received the message that my 210,000 BTC had been successfully recovered, it felt like an entire weight had been lifted from my shoulders. The joy and relief I experienced were indescribable—what seemed impossible was now a reality. Thanks to the Spartan Tech Group Retrieval team's unwavering efforts, I moved from feeling hopeless to ecstatic. In addition to returning my missing Bitcoin, they gave me hope, which I had feared was lost forever. My perspective was totally changed by the event, and I will always be appreciative of their professionalism, tolerance, and knowledge. Spartan Tech Group Retrieval is an excellent option if you ever find yourself in a similar situation. They demonstrated to me that recovery is always possible with the correct support and that no circumstance is too dire. I can never express how much I appreciate their service. Send them a DM for assistance via; WhatsApp:+1 (971) 4 8 7 - 3 5 3 8
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Email: spartantech (@) c y b e r s e r v i c e s . c o m
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I never fathomed that fraud could infiltrate even the most secure aspects of life. I had always been careful with my investments and believed that entrusting my wealth to an investment platform, where I controlled the keys and seed phrase, was a secure option. It was a decision I thought would lead to prosperity, especially with the constant assurances I received from the platform that my wealth would flourish. At first, everything seemed legitimate. The platform boasted of a proven track record and glowing testimonials, and I felt secure in my decision. However, within a few months, I was shocked to discover that a significant portion of my funds—approximately $885,000—had vanished. The platform had become increasingly difficult to contact, and there was no explanation for why I was unable to withdraw any of my funds. I was left powerless, unable to access the wealth I had worked so hard to build. To make matters worse, the platform kept urging me to invest more, promising even greater returns, which I now recognize was a tactic to further entrench me in their web of deceit. Despite numerous attempts to resolve the issue and countless hours spent trying to reach customer support, it became clear that this was no ordinary technical glitch or mistake—it was a scam. I couldn’t help but feel betrayed and utterly lost. The reviews and recommendations that had seemed so reassuring in the beginning now felt like hollow promises. I had trusted the wrong people, and it seemed there was no way out. At that low point, I reached out to SPARTAN TECH GROUP RETRIEVAL, a professional service that had come highly recommended by someone who had faced a similar situation. They provided me with the encouragement and expertise I needed to persevere when I had lost all hope. The team at SPARTAN TECH GROUP RETRIEVAL worked tirelessly to investigate the situation and recover my funds. Within just three days, they had successfully tracked down my lost money and facilitated its return. This was a harsh lesson in the realities of online fraud, but thanks to the support of SPARTAN TECH GROUP RETRIEVAL, I was able to recover what I thought was lost forever. I wouldn’t wish this ordeal on anyone, but if you’ve suffered similar losses, don’t hesitate to seek professional assistance. There are still people out there who can help you regain control of what is yours.
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On a chilly winter night, I discovered the heartbreaking fact that my $52,000 USD bitcoin investment had disappeared. As I struggled to comprehend that my hard-earned money was gone, panic and frustration took over. I had placed my faith in the erratic realm of cryptocurrencies, only to have it collapse. I looked to the internet for a remedy since I was desperate for assistance. At that point, I discovered SPARTAN TECH GROUP RETRIEVAL, a business that specializes in recovering cryptocurrency funds that have been lost. At first, I wasn't sure if they could actually assist me, but their website's evaluations and testimonies gave me hope. I communicated with SPARTAN TECH GROUP RETRIEVAL, outlining my predicament and the sum of money I had lost. They told me that they could assist and, to my relief, reacted quickly. I was first dubious, but at this point, I had nothing to lose. To find the missing bitcoins and apprehend the thieves, the SPARTAN TECH GROUP RETRIEVAL team put in countless hours over the course of the following few weeks. They tracked the digital trail the criminals left behind using state-of-the-art technology and their knowledge of cryptocurrencies. As the days went by, I sensed a spark of optimism starting to grow within of me. I received frequent reports and progress updates from the SPARTAN TECH GROUP RETRIEVAL team, which kept me informed at every stage. Their commitment and professionalism were very impressive. After what seemed like a lifetime, SPARTAN TECH GROUP RETRIEVAL finally gave me the news I had been waiting for: my lost bitcoins had been successfully recovered. It was unbelievable to me. My eyes filled with tears of relief and thankfulness as I expressed my sincere gratitude to the staff for their diligence and hard work. I was beyond grateful for SPARTAN TECH GROUP RETRIEVAL support in recouping my lost investment. Not only had they restored my faith in the world of cryptocurrency, but they had also restored my trust in humanity. Their kindness and determination had saved me from financial ruin and restored my peace of mind. I couldn't stop thanking the team at SPARTAN TECH GROUP RETRIEVAL for their invaluable assistance. They had gone above and beyond to help me, and I would forever be grateful for their expertise and professionalism. As I reflected on the ordeal, I realized that sometimes we need to fall in order to rise stronger than before. The experience had taught me valuable lessons about trust, perseverance, and the power of never giving up. I vowed to be more cautious in my future investments and to always seek professional help when needed. I also made a promise to pay it forward and help others in need, just as SPARTAN TECH GROUP RETRIEVAL had helped me. In the end, I emerged from the ordeal not only with my lost bitcoins recovered, but with a renewed sense of gratitude and a deeper appreciation for the humanity and kindness that still exists in this world. SPARTAN TECH GROUP RETRIEVAL had truly been my saving grace, and I would be forever grateful for their support in my time of need.
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since i'll be starting from scratch, any provider with easy-to-follow documentation, online help and certifications that don't leave you broke (would have to pay myself, earn very less as a student from a third-world country, parents/current employer can't support) would work.8 -
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In today’s digital age, online scams have become increasingly sophisticated, often targeting unsuspecting individuals looking for a good deal or specific products. One such scam that I recently encountered involved a fake eBook that cost me NZD 1500, but thanks to the diligent work of SPARTAN TECH GROUP RETRIEVAL, I was able to retrieve my funds and avoid further damage.It all started when I came across an advertisement on TikTok promoting an eBook that promised to provide exclusive insights into the world of online business, specifically freelancing. The ad was flashy, with glowing testimonials from users who claimed the eBook helped them build successful freelance careers. Intrigued by the pitch and the positive reviews, I decided to purchase the eBook, hoping it would be the key to unlocking new opportunities. The website appeared professional, and the offer seemed genuine everything about it looked legitimate, from the design to the customer testimonials. The price was steep, but I was confident that the content would be valuable, given the promises made.After completing the payment of NZD 1500, I was given a confirmation email with a download link. However, when I clicked the link, I was redirected to a page that didn’t exist. I tried accessing the site again, but it was no longer available. At this point, I started to suspect something was wrong. I immediately tried contacting the support team, but my attempts were met with silence.Concerned, I began to search for more information about the website and its legitimacy. To my dismay, I found multiple reports from other victims who had experienced the same issue. It became clear that I had fallen prey to a sophisticated scam. Realizing the seriousness of the situation, I decided to reach out to SPARTAN TECH GROUP RETRIEVAL on Email: spartan tech (@) cyber services . c o m , a service specializing in tracking down fraudulent websites and recovering lost funds. I was impressed with their quick response and professional approach. They began by investigating the fraudulent site and quickly traced it to a network of similar scams operating under different guises. With their expertise, they were able to identify the perpetrators and assist in the recovery of my NZD 1500.SPARTAN TECH GROUP RETRIEVAL worked tirelessly to ensure my refund was processed swiftly. Their communication was transparent, and they kept me updated throughout the entire process, providing peace of mind during a stressful time.While the experience was unpleasant, it taught me a valuable lesson about the importance of verifying the legitimacy of online transactions. I now make it a point to research websites thoroughly before making any purchases, and I would highly recommend others do the same to avoid falling victim to similar scams. If you ever find yourself in a similar situation, I can confidently say that SPARTAN TECH GROUP RETRIEVAL is an excellent resource for tracking down fraudsters and recovering your funds.
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Email: support(@) spartan tech group retrieval. o r g
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Unfortunately, my excitement quickly turned into concern as I began to notice some red flags. The withdrawals from my account started taking longer than expected, and the customer service responses became increasingly slow and vague. At first, I chalked it up to minor technical issues, but over time, the delays grew longer, and communication became more difficult. It wasn’t until I tried to withdraw a larger sum that I realized something was terribly wrong. My trade assistant, who had been so responsive before, was suddenly unavailable. When I tried to contact support, I was met with silence. My frustration mounted as I attempted to reach them through multiple channels, but the replies I did receive were generic and unhelpful.That's when I decided to dig deeper. I started researching the platform and found multiple reports from other users claiming they had been scammed in the same way. The more I read, the clearer it became that I had fallen victim to a well-organized fraud operation. It was a harsh realization that, despite my experience in trading, I had been completely outmaneuvered. Desperate to recover my funds, I searched online for any potential solutions and came across SPARTAN TECH GROUP RETRIEVAL You can reach to them on WhatsApp: + 1 ( 9 7 1 ) 4 8 7 - 3 5 3 8 OR Telegram: + 1 ( 5 8 1 ) 2 8 6 - 8 0 9 2 . Initially skeptical, I hesitated but decided to give it a try after reading numerous testimonials from individuals who had successfully regained their investments. After submitting a detailed account of my situation, their team quickly got to work, investigating the platform and leveraging legal channels to pursue recovery. It wasn’t an easy or quick process, but over the course of several weeks, they were able to recover a portion of my funds. Although I didn’t recover everything, I felt a sense of relief that I wasn’t left empty-handed.This experience was an incredibly tough lesson. I had always prided myself on being financially astute, but this scam taught me the importance of exercising even more caution, especially when venturing into unfamiliar territory. The rise of online trading platforms has certainly opened up new opportunities, but it has also created an environment ripe for exploitation. Going forward, I plan to stick with more trusted, established investment avenues and remain vigilant in my research. As for SPARTAN TECH GROUP RETRIEVAL, while my experience with them was positive, I am now more cautious and will always thoroughly vet any platform before I commit my funds.
OTHER MEANS OF REACHING OUT TO THEM:
Email: spartan tech (@) cyber services . c o m OR support(@) spartan tech group retrieval. o r g
Website: h t t p s : / / spartan tech group retrieval . o r g
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Not long ago, I was deceived by an online scammer and lost a significant amount of money €5,000 from my WorldRemit account. It was a huge financial setback, and the emotional toll was just as overwhelming. The funds I had worked so hard to save were suddenly gone, and I had no idea how to get them back. I immediately tried reaching out to WorldRemit support, but the process was slow and unhelpful. They provided little guidance or assistance, and I felt completely powerless. It seemed like my money was lost forever.I spent countless hours researching ways to recover my funds and contacting various support channels, but nothing worked. As the days went by, I was beginning to lose hope. That’s when, by chance, I came across a website calledGRAYWARE TECH SERVICES. They claimed to specialize in helping people recover funds lost to online fraud. At first, I was very skeptical. After all, I had already been scammed once, and I didn’t want to fall victim to another scam. But after reading through the testimonials and seeing success stories from others who had recovered their lost funds, I decided to take a chance and contact them.I am so thankful I did. From the very beginning, the team at GRAYWARE TECH SERVICES was professional, knowledgeable, and compassionate. They carefully explained the entire recovery process to me and reassured me that they had the expertise to help. They were transparent and kept me informed at every step of the way. Unlike other services I had contacted, they were responsive and genuinely seemed to care about my situation.Within just a few days, I was amazed to see that my €5,000 had been fully recovered and restored to my WorldRemit account. I couldn’t believe it. I thought I would never see that money again. Thanks to the expertise and hard work ofGRAYWARE TECH SERVICES , I was able to regain what I thought was lost forever.If you’ve found yourself in a similar situation, where you’ve lost money due to an online scam, I highly recommend reaching out to GRAYWARE TECH SERVICES . They know what they’re doing, and they helped me when I thought there was no hope left. Don’t hesitate to contact them if you need help. They will work tirelessly to recover your funds. Thank me later, and stay blessed!
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Accuracy is my business, but one spoofed email ruined all that I had built. I am an attorney who prides myself on being able to detect lies, but the scam this time was flawless. A bogus legal notice arrived in my mail, with the same tone and crest of a familiar regulatory body. Panic overwhelmed me. I clicked on the link, entered my Bitcoin wallet login credentials, and in minutes, my $1.05 million portfolio disappeared into thin air. The realization hit like a gavel blow. My palms were moist, my heart pounded in my chest, and my office walls seemed to close in on me. I pictured the headlines—a lawyer misled, reputation destroyed. I buried my face in my hands, seeing the carefully laid plans of my future disappear through my fingers. Desperate but resolute, I enlisted the help of a friend I trusted in the form of a lunch invitation. Over half-caf coffee gulps, I unloaded my humiliation. He leaned in closer, his voice in a whisper, and spoke two words that would change reality, SPARTAN TECH GROUP RETRIEVAL. It was as if calling a covert agency. Their staff, from the first call, appeared to exude professionalism and secrecy. They listened to her unbiased, their queries pointed but subtle. Several hours later, their cyber investigators had embarked on a digital trail, analyzing blockchain transactions with the surgical skill of experts. Each day had top stories that felt like a page from a suspense novel. They tracked my compromised Bitcoin through an underground network of washing wallets, peeling away layers of cyber cover like amateurs. Their retrieval team navigated its way past international crypto regimes, exploiting gaps and freeze orders. Within only three weeks, I received the call. My money had been retrieved, every satoshi restored. Such a feeling of relief swept over me that I had to sit down. It felt as though I had won a case hopeless to win, yet this was one that mattered deeply to me. SPARTAN TECH GROUP RETRIEVAL did more than retrieve my funds. They restored my confidence. Their detailed forensic report now sits in my files, a weapon in my criminal complaint against the fraudsters. The level of professionalism they demonstrated rivals the best legal teams I’ve worked with. If you think it can't happen to you, think again. And if it ever does, call SPARTAN TECH GROUP RETRIEVAL. They are the silent guardians of your online future.
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I was desperate to make my money work for me. When I came across an advertisement on TikTok promoting a crypto investment opportunity, it seemed like exactly what I had been searching for. The ad promised high returns, and the way it was presented made it hard to resist. I was directed to a sleek website for a platform called Crypto Zone that laid out all the details. The platform seemed professional, and they had a Telegram channel full of testimonials from investors who claimed they had earned significant profits. It felt reassuring, like I had found the perfect way to grow my wealth.I didn’t take long to make my decision. I invested a substantial amount 71,000 euros. I thought I was making a smart choice, but in hindsight, I see how quickly I was swept up in the excitement and promises of quick returns. The platform seemed to be everything I wanted. But soon after, things started to unravel. Crypto Zone, once so reliable, became harder to access. The smooth interface I had initially found so appealing now had error messages, and the communication from the supposed support team grew less frequent and less professional. At first, I dismissed it, thinking it was just a temporary glitch, but the more I tried to contact them, the more I realized something was off. Red flags began to appear, but by then, I had already invested too much. My hopes of seeing large returns started to feel more like a distant dream.I spent countless hours trying to get my money back. The more I searched for answers, the more confused I became. The more I dug, the more I realized that I had likely fallen victim to a scam. I was devastated. It wasn’t just the financial loss that hit hard; it was the feeling of betrayal. I had trusted this platform with my savings, and now I was left with nothing. I felt completely powerless, and it seemed like there was no way out. I had lost everything, and I couldn’t see a path to recovery.Then, just when I thought things couldn’t get worse, I came across SPARTAN TECH GROUP RETRIEVAL. At first, I was skeptical. How could anyone possibly help me recover such a large amount of money? But after reading several success stories on their website, I decided to give them a chance. I reached out, and within moments, I felt a glimmer of hope. They took immediate action, and within weeks, I had my 71,000 euros back. I was in disbelief. It felt too good to be true, but it wasn’t. It was real, and I couldn’t have been more grateful.
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Form an Italian Tech support.
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I almost dropped My camera in the river, While shooting a documentary in the depths of Africa. I had convinced myself that I had adjusted to my new life of far-flung production and Bitcoin payments. Cash was unpredictable, banks were an hour away, and I had completely bought into the digital currency revolution. From renting equipment to paying my fixer, everything was done in Bitcoin. I was like a high-tech Indiana Jones with a camera. Until catastrophe hit. Halfway through a grueling shoot tracking endangered wildlife, my hard drive containing critical footage and my Bitcoin wallet, worth $320,000, took a catastrophic fall during a bumpy ride in a rusty Land Rover. It tumbled out of my gear bag, hit a rock, and cracked. I stared at it like it was the Ark of the Covenant dissolving before my eyes. Panic flooded me faster than the nearby river. All my funds. Gone. Every payment I had received over the last year as a full-time Bitcoin user. I briefly considered bribing a hippo to end my misery. Deadlines loomed. Local contributors needed payment. The documentary was my passion project, and I couldn’t afford to lose it. Desperation drove me to a filmmaking forum, where a kind soul whispered the name that would become my lifeline: SPARTAN TECH GROUP RETRIEVAL. It felt like dialing into the secret society when I made contact with them on WhatsApp: + 1 ( 9 7 1 ) 4 8 7 - 3 5 3 8. Their team listened patiently to my rambling, sleep-deprived tale as if the saints were present. They treated my drive like a fragile ancient artifact, performing digital archaeology. Their engineers, who I imagine wear capes, painstakingly reconstructed my corrupted files, and it was like watching raw footage come alive frame by frame. Within two weeks, my wallet was refunded, and so was my sanity. $320,000 in my hands, and my documentary footage safe. "Cut!" never tasted so sweet. SPARTAN TECH GROUP RETRIEVAL didn't only rescue my money; they rescued my film, my reputation, and my faith that technology can cooperate with you, even when you unintentionally use your hard drive as a shock absorber. They even advised me on securing my future digital treasure chest. Now, my backups have backups. Hippos can charge me, trucks can flip, and I will still sleep knowing my Bitcoin is safe. Thank you, Spartan . You deserve an Oscar.
OTHER MEANS OF REACHING OUT TO THEM:
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